Timeline

Helena Darnell of Baltimore Maryland

"Gary Jennings and the Jennings Group was a bright spot in an otherwise dark week for my family. My son, a college student, purchased a used Jeep several months ago. Since purchasing, he has had several repairs made. On Monday, he called me saying that while on the beltway, the Jeep starting to decelerate and then he heard a racing sound in the engine. It was suggested, he now had a transmission problem...horror!!!!. I called Gary Jennings at Jim Jennings Transmissions repair shop in a state of panic. Gary was so kind, he told my son to bring the Jeep over. Gary, personally drove in the Jeep with my son, and after a couple test drives, determined it not to be a transmission issue. The Jeep did need some minor repairs and they were made in a timely manner, despite the lot being crowded with cars. I would recommend Jim Jennings Transmissions in Baltimore to anyone who wanted fair, honest and timely repairs."

Thomas Wilder of Glen Arm Maryland

"This Baltimore transmission shop is AWESOME! J.C. Spent over 45 minutes test driving my vehicle, found the transmission problem caused by the use of an unqualified shop and corrected it. They cleaned the engine & undercarriage of sprayed fluids. I would recommend Jim Jennings Transmission to everyone in Baltimore"

Ms. Carrington of Essex Maryland

"I put a lot of effort into searching for a safe vehicle to transport my family. So when the core of my vehicle needed transmission repair, I sought out true experts to not only get me back on the road, but keep me there for the long run. The team of transmission specialists at Jim Jennings Transmissions were not only skillful professionals, but welcoming, which made me comfortable with the price of my quality service. It was a justified trade-off. Hands down Jim Jennings is the best transmission repair shop in Baltimore!"

Sonja Okeke of Rosedale Maryland

"I call Jim Jennings transmission, concerning my 2013 Nissan Pathfinder' s transmission. They could have easily lied and took complete advantage of me, but instead look up my warranty and directed me back to the Nissan dealership and told me exactly what to say, so I would not be taken advantage of at the shop. They were a great help and a pleasure. If I ever do need any transmission work this is the place I will go. Thank you Jim Jennings transmission."

James of Towson Maryland

"My car was having an intermittent transmission problem. The transmission was overhauled by an ATRA member on the Eastern Shore almost 2 years previously. As I was still under warranty, I took the car to Jennings because it is also a member. Gary took a ride with me and readily diagnosed the transmission problem. Jennings contacted the original shop on my behalf and explained the problem. That shop agreed it was a warranty issue and had the car towed in for what turned out to be a complete transmission rebuild -- at no charge. I am convinced that Jim Jennings Transmissions involvement was instrumental in the car being fixed under warranty. I can't say enough about how I was treated at Jennings, especially in view of the fact that I did not have the original repair done at their shop. It is a very professionally run operation."

Neil of Parkville Maryland

"I first heard about Jim Jennings Transmissions from my Professor at Towson University. He told me about a sting that the news conducted to catch dishonest transmission shops. He said that Jim Jennings was used as the control shop to verify if the transmission repairs were good or bad and to assess what the average cost of repair should be. That stuck in my mind. In 2002, I needed a transmission for my 1993 Ford Aerostar. Against my better judgement, I went somewhere else to save money. The transmission was fixed, but stopped working after two months. It was fixed under warranty, but took six months to be completed, then it broke down again 2 months after the 1 year warranty expired. Of course I was told that it was different parts that failed this time and charged and additional $500. I swore that if I ever needed transmission work again, I was going straight to Jim Jennings. When I bought my 1999 Ford Expedition with, what I thought was a bad transmission, I took it straight there. They diagnosed the problem and found out that the transmission was fine, but a sensor had come unplugged. The only cost I paid was for the tow! I truly believe some other place would have charged thousands of dollars and I would have never been the wiser. I am confident that, had my truck needed a new transmission, Jim Jennings would have done it right the first time. Thank you Jim Jennings for your honest, efficient and courteous service!"

Antwon Boyette of Gwyn Oak Maryland

"Stellar service, I was treated as if I were the only customer. Performed a thorough inspection of the transmission to verify damage verses offering to replace it like other shops would have. Great customer service!"

Eleonora Q. of Timonium Maryland

"We appreciate your honesty and professionalism!! We used your transmission repair services and had a great experience! This is the story: first we went to another, closer shop, and about 30 minutes later they came up with a $2,500 estimate. The car was fairly new, so we had a hard time to believe that a transmission rebuild was needed. Thus, we took it to Jim Jennings Transmissions in Essex. They took it for a test drive, spent another hour with the car and advised that the ONLY problem is the lack of the transmission fluid that will cost us under $100. You are our ONLY transmission place!"

Pat of Towson Maryland

"Jim Jennings Transmissions is a great place to have your car serviced. My car needed to be towed and they were very helpful in towing the car for free, determining what needed to be done to the car and calling me to let me know what they found and estimates on the work. They were very professional and friendly explaining what needed to be done and also explaining what did not need to be done. I felt very confident that the transmission repair work was being done correctly and honestly and that I was not being taken advantage of in my lack of knowledge of the workings of the car. I would recommend them to my friends without hesitation."

Mike Gussin of Ellicott City Maryland

"JC took care of our 1971 Plymouth Roadrunner with a 727 transmission rebuild. In addition to this service JC and his team of trained technicians also found and fixed other, non-transmission related issues some of which would have been impossible to find or repair without the transmission removed. The Roadrunner performs better than it ever has. Price was right and service was excellent - overall 5 star experience! Even the flatbed towing service was top notch and professional."