Questions & Answers

Chris T of Pasadena Maryland

"I had been trying to track down and resolve a drive line vibration in my 2002 Ford F-150 for about 3 years. I've taken my truck to many repair shops, all of which half-way listened to my theory of what might be the problem, and proceeded to throw parts at it (new shocks, new tires, wheel bearings, front end suspension work, etc) or blame the vibration issue on my modified suspension (6" lift kit). I have owned this truck since it was brand new and am rather meticulous about its maintenance and care. You really would have to see the truck to understand just how meticulous (she's real clean). Just when I was about to give up hope that I could have this drive line vibration issue resolved, a family member of mine recommended I give Jim Jennings Transmissions a call. I called and spoke with J.C. and could immediately sense he was a very knowledgeable transmission technician and actually listened to my theory of what might be the issue, as well as what all previously has been done to the truck in attempt to resolve it. I dropped my truck off in early February to have it looked at and ultimately picked it back up in early March. During its one month stay, my aluminum drive shaft was removed and balanced, as well as a complete rebuild of my rear axles and differential rebuild. To most people 1 month would seem like a long time to complete the work mentioned. But what they don't realize is the amount of effort Jim Jennings Transmission put in to investigate the problem, as well as any small change to the truck would follow with a call to me to come and test drive it to see if I noticed improvement. They would also make sure I was happy with the service and if I wanted to continue investigating. Between the drive shaft and rear axle work, I am now very pleased with how my truck runs. It's been a month since I picked it up and I'm driving down the highway with a smile now that the vibration issues are finally gone. As stated earlier, I've had this truck since it was brand new. We've been together a long time. I hope to have many more years and miles with this truck and if when I need any work that would require the level of attention to detail that this truck deserves, I will most certainly return to Jim Jennings Transmissions, as well as recommend them for their quality of work and compassion for their customers and their rides. Thank you all!"

Helena Darnell of Baltimore Maryland

"Gary Jennings and the Jennings Group was a bright spot in an otherwise dark week for my family. My son, a college student, purchased a used Jeep several months ago. Since purchasing, he has had several repairs made. On Monday, he called me saying that while on the beltway, the Jeep starting to decelerate and then he heard a racing sound in the engine. It was suggested, he now had a transmission problem...horror!!!!. I called Gary Jennings at Jim Jennings Transmissions repair shop in a state of panic. Gary was so kind, he told my son to bring the Jeep over. Gary, personally drove in the Jeep with my son, and after a couple test drives, determined it not to be a transmission issue. The Jeep did need some minor repairs and they were made in a timely manner, despite the lot being crowded with cars. I would recommend Jim Jennings Transmissions in Baltimore to anyone who wanted fair, honest and timely repairs."

Frank Lopez of Ocean City Maryland

"Thanks for the great professional service I always receive. If I deal with Gary, Dex or JC, my 1994 Ford Ranger and I have been treated with the utmost respect. I have been to JJ for routine transmission repair service before and after you did a transmission rebuilt for me. After moving to Ocean City, Md. and 320,000 miles on my Ranger, I always come back to Jim Jennings for the best transmission service in Baltimore!"

Ms. Carrington of Essex Maryland

"I put a lot of effort into searching for a safe vehicle to transport my family. So when the core of my vehicle needed transmission repair, I sought out true experts to not only get me back on the road, but keep me there for the long run. The team of transmission specialists at Jim Jennings Transmissions were not only skillful professionals, but welcoming, which made me comfortable with the price of my quality service. It was a justified trade-off. Hands down Jim Jennings is the best transmission repair shop in Baltimore!"

Steve of Baltimore Maryland

"Jim Jennings did a great job getting my car's transmission repair completed in a timely manner at a price that didn't break my bank. The folks there were very helpful in explaining what needed to be fixed and were very courteous and friendly as well. I would recommend Jim Jennings Transmissions to anyone in need of transmission adjustment work. Thanks again to Jim Jennings for all of their help and service."

Eugene Sobul of Essex Maryland

"When our Honda Civic was having transmissions problems, we researched many different locations in the area. We were discussing our search with our neighbor and she referred us to Jim Jennings Transmissions. She told us that they were a reliable company and they have been in business for many years. We read numerous reviews about them, from several websites, and the impression we gathered was Jim Jennings was a trustworthy transmission shop. We took our Civic in and we received friendly, honest, and knowledgeable customer service. They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate. We will definitely bring our vehicles to Jim Jennings in the future, and we highly recommend their team to anyone who is looking for a dependable company."

Louis Workmeister of middle River Maryland

"I received quotes of up to $4000 to replace my transmission from other repair shops. All of the quotes stated that the transmission could not be repaired that it had to be replaced. Jim Jennings repaired my transmission for $703.00 Dollars. Not only that but they took before and after pictures explaining to me exactly what the transmission problem was. I think they are the most honest and effective transmission people in all of Maryland."

Stephen of Dundalk Maryland

"I had a reoccurring problem with my transmission CV axle seal . It was hard trying to find a reputable and honest transmission repair shop until I was recommended by a really good friend that knew the Jim Jennings family. I went to them, they fixed my transmission problem, and were courteous and honest. If you don't have that friend to recommend Jim Jennings Transmissions in Baltimore to you, then take my word for it - they offer exceptional service!!"

David of Dundalk Maryland

"I can't thank Jim Jennings Transmission enough. The clutch in my truck went out,and I took it to another repair shop on Eastern Ave and they gave me a price over $3,000 for a clutch repair job and some transmission repair. I was ready to dump my truck until my boss told me to take it to Jim Jennings. I paid $727.87, and I had no transmission problem. I told them going in what the other place was going to charge me. As far as I am concerned Jim Jennings could have done the same thing, but they didn't. I can't thank Jim Jennings enough. They are honest, do good work, and fast. Whatever the top star is, I would have to give it to them. It's nice to know there are still businesses that are honest. They have my business from now on. I would tell anyone to go there."

Michele R of Parkville Maryland

"My 01 Chevrolet Malibu was having transmission problems- too afraid of knowing the problem, I drove it until it couldn't go anymore. Jim Jennings Transmissions was AWESOME!!! Gary Jennings picked up my car late in the afternoon, called me the next day and told me that it only needed some transmission lines re-done (rusted through). I just KNOW if I took it anywhere else, they would have told me I needed a whole new transmission, to the tune of thousands of dollars. I will definitely be a repeat customer again if I have any transmission issues, ever!! AND their shop was super clean to boot!!"