Questions & Answers

Arlon King of Daytona Beach Florida

"Thanks for doing such a professional and timely job on our transmission replacement. The entire team of technicians at Jim Jennings Transmissions in Baltimore treated us like family!"

Theodore Smith of Essex Maryland

"Extremely professional and knowledgeable company I would recommend Jim Jennings Trans to anyone that thinks they have a transmission problem. If you take your vehicle anywhere else I think your wasting your money , best service in town."

Robert C. McCoy of Baltimore Maryland

"I want to thank you and Jim Jennings Transmissions for the professional way that I was treated, when you test drove my Jeep Grand Cherokee with the 42E Transmission. I had replaced the governor pressure solenoid, the pressure transducer solenoid and the overdrive torque converter clutch solenoid. You said that it had a delay in shifting at slow speeds, but shifted good at high speeds. After your transmission technician adjusted the shift cable, it shifted perfectly at all speeds. You are hardly aware of it shifting. You were patient with me and sat in the waiting room and talked with me man to man and explained exactly how the 42E transmission operated. I have worked on my vehicles and dealt with many servicemen for over fifty years and I have never experienced such excellent expert customer service with any company! I am a Deacon and on the Board of Managers at the 7,500 member New Psalmist Baptist Church in Baltimore. I printed your web page and posted it on our bulletin board at church and as we travel from church to church with our Bishop, I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers."

Steve of Baltimore Maryland

"Jim Jennings did a great job getting my car's transmission repair completed in a timely manner at a price that didn't break my bank. The folks there were very helpful in explaining what needed to be fixed and were very courteous and friendly as well. I would recommend Jim Jennings Transmissions to anyone in need of transmission adjustment work. Thanks again to Jim Jennings for all of their help and service."

Dan Kicklighter of Dundalk Maryland

"Would just like to thank you all for your professional transmission repair service. My truck runs great! It was so nice dealing with such an honest business as Jim Jennings Transmission!"

Beth Woody of Nottingham Maryland

"I have been recommending Jim Jennings Transmissions to my friends and family members for the past week. Recently, my car had a transmission leak . The shop that I took it to was unable to do the transmission repair and recommended Jim Jennings Transmissions. - I am extremely pleased with how courteous the team was to me , how they kept me informed concerning the repair's progress, explained what was needed and why, promptly it was completed, and "went the extra mile" to make the entire experience easier for me."

Thomas Wilder of Glen Arm Maryland

"This Baltimore transmission shop is AWESOME! J.C. Spent over 45 minutes test driving my vehicle, found the transmission problem caused by the use of an unqualified shop and corrected it. They cleaned the engine & undercarriage of sprayed fluids. I would recommend Jim Jennings Transmission to everyone in Baltimore"

Collin Edwards of Perry Hall Maryland

"While having trouble with my transmission (5R55S), I was reading online about how positive the reviews are with Jim Jennings Transmissions in Essex. I decided to take my car in and John Chalk (JC) checked it out on a test run. I was told I needed either a transmission replacement or transmission rebuild done. I chose to get the rebuild done. After the service was completed, I immediately noticed that all the troublesome problems I had before were now gone. My experience with Jim Jennings Transmissions and their team of well-trained transmission technicians from start to finish was nothing short of excellent. I would give Jim Jennings Transmissions an A for their service, quality of work, and their amazing amount of knowledge and expertise on transmissions. I was talked to as though I was part of their family. Their striving for honest, quality work truly showed with my experience on the phone and at the repair shop. I would strongly recommend Jim Jennings Transmissions to anyone else seeking transmission repair."

Antwon Boyette of Gwyn Oak Maryland

"Stellar service, I was treated as if I were the only customer. Performed a thorough inspection of the transmission to verify damage verses offering to replace it like other shops would have. Great customer service!"

Jessica Esochaghi of White Marsh Maryland

"My car broke down and I was told that it was a transmission problem and the transmission repair shop I went to was suggesting that I get a rebuilt transmission for $3000! Well, I sure did not have that kind of money laying around and had almost given up, when I decided to get a second opinion from another transmission shop in Baltimore. And that is when I met the amazing team of transmission specialists at Jim Jennings! They did a thorough diagnostic and found out that my problem was not even transmission. Long story short, I ended up paying WAYYYY less and my car is running smoothly till now! By the way its been 5 months :) And I must mention the excellent customer service, they kept me informed, explained things very well and the main store owner was so down to earth and helpful. Now I do not hope to have another transmission problem, but if I do- you know who I would be going to!"