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I would recommend Jim Jennings Transmission to everyone in Baltimore
Thomas Wilder
Glen Arm Maryland
Glen Arm Maryland
"This Baltimore transmission shop is AWESOME! J.C. Spent over 45 minutes test driving my vehicle, found the transmission problem caused by the use of an unqualified shop and corrected it. They cleaned the engine & undercarriage of sprayed fluids. I would recommend Jim Jennings Transmission to everyone in Baltimore"
We have had the pleasure of using Jim Jennings Transmissions three times. Their kindness and experience never faltered. Always went above and beyond to help with our and even took precious time to listen to our constant ranting and questions.
Tim Ackerman
Baltimore Maryland
Baltimore Maryland
"We have had the pleasure of using Jim Jennings Transmissions three times. Their kindness and experience never faltered. Always went above and beyond to help with our and even took precious time to listen to our constant ranting and questions. The professionalism and amazing mechanical and customer service is at such a level they should write a manual for other clueless transmission service shops to follow. I will never hesitate to use them again in the future. Even if I just wanna know what the weather is I know they will take the time to look outside and tell me....:) Thanks, aren't enough guys..."
Now I do not hope to have another transmission problem, but if I do- you know who I would be going to!
Jessica Esochaghi
White Marsh Maryland
White Marsh Maryland
"My car broke down and I was told that it was a transmission problem and the transmission repair shop I went to was suggesting that I get a rebuilt transmission for $3000! Well, I sure did not have that kind of money laying around and had almost given up, when I decided to get a second opinion from another transmission shop in Baltimore. And that is when I met the amazing team at Jim Jennings! They did a thorough diagnostic and found out that my problem was not even transmission. Long story short, I ended up paying WAYYYY less and my car is running smoothly till now! By the way its been 5 months :) And I must mention the excellent customer service, they kept me informed, explained things very well and the main store owner was so down to earth and helpful. Now I do not hope to have another transmission problem, but if I do- you know who I would be going to!"
Jim Jennings Transmissions in Baltimore is a great business. They are honest, professional, customer oriented people who provide excellent transmission repair service. I would definitely recommend them to family and friends.
Joseph
Dundalk Maryland
Dundalk Maryland
"Jim Jennings Transmissions in Baltimore is a great business. They are honest, professional, customer oriented people who provide excellent transmission repair service. I would definitely recommend them to family and friends."
Extremely professional and knowledgeable company I would recommend Jim Jennings Trans to anyone that thinks they have a transmission problem.
Theodore Smith
Essex Maryland
Essex Maryland
"Extremely professional and knowledgeable company I would recommend Jim Jennings Trans to anyone that thinks they have a transmission problem. If you take your vehicle anywhere else I think your wasting your money , best service in town."
I can't thank Jim Jennings enough. They are honest, do good work, and fast. Whatever the top star is, I would have to give it to them.
David
Dundalk Maryland
Dundalk Maryland
"I can't thank Jim Jennings Transmission enough. The clutch in my truck went out,and I took it to another repair shop on Eastern Ave and they gave me a price over $3,000 for a clutch repair job and some transmission repair. I was ready to dump my truck until my boss told me to take it to Jim Jennings. I paid $727.87, and I had no transmission problem. I told them going in what the other place was going to charge me. As far as I am concerned Jim Jennings could have done the same thing, but they didn't. I can't thank Jim Jennings enough. They are honest, do good work, and fast. Whatever the top star is, I would have to give it to them. It's nice to know there are still businesses that are honest. They have my business from now on. I would tell anyone to go there."
I will most certainly return to Jim Jennings Transmissions, as well as recommend them for their quality of work and compassion for their customers and their rides. Thank you all!
Chris T
Pasadena Maryland
Pasadena Maryland
"I had been trying to track down and resolve a drive line vibration in my 2002 Ford F-150 for about 3 years. I've taken my truck to many repair shops, all of which half-way listened to my theory of what might be the problem, and proceeded to throw parts at it (new shocks, new tires, wheel bearings, front end suspension work, etc) or blame the vibration issue on my modified suspension (6 inch lift kit). I have owned this truck since it was brand new and am rather meticulous about its maintenance and care. You really would have to see the truck to understand just how meticulous (she's real clean). Just when I was about to give up hope that I could have this drive line vibration issue resolved, a family member of mine recommended I give Jim Jennings Transmissions a call. I called and spoke with J.C. and could immediately sense he was a very knowledgeable transmission technician and actually listened to my theory of what might be the issue, as well as what all previously has been done to the truck in attempt to resolve it. I dropped my truck off in early February to have it looked at and ultimately picked it back up in early March. During its one month stay, my aluminum drive shaft was removed and balanced, as well as a complete rebuild of my rear axles and differential rebuild. To most people 1 month would seem like a long time to complete the work mentioned. But what they don't realize is the amount of effort Jim Jennings Transmission put in to investigate the problem, as well as any small change to the truck would follow with a call to me to come and test drive it to see if I noticed improvement. They would also make sure I was happy with the service and if I wanted to continue investigating. Between the drive shaft and rear axle work, I am now very pleased with how my truck runs. It's been a month since I picked it up and I'm driving down the highway with a smile now that the vibration issues are finally gone. As stated earlier, I've had this truck since it was brand new. We've been together a long time. I hope to have many more years and miles with this truck and if when I need any work that would require the level of attention to detail that this truck deserves, I will most certainly return to Jim Jennings Transmissions, as well as recommend them for their quality of work and compassion for their customers and their rides. Thank you all!"
I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous.
Bob Melanson
Baltimore Maryland
Baltimore Maryland
"I want to take a moment and thank you for your excellent customer service. In this day and age when we don't know whom we can trust, it is refreshing to find a transmission repair shop such as yours that exemplifies honesty and integrity along with expert service. As a business owner, I need to meet with multiple clients daily and the nature of my consignment business requires me to travel to their homes to evaluate the items they wish to sell/consign. I dropped off my vehicle fully expecting to hear that I would need to have a transmission replacement or at the very least be required to pay a large sum of money to have a transmission repair. After a road test and a transmission computer diagnosis check of my vehicle, your service team technician told me that all I needed was a simple external sensor and that my car would be ready by noon for less than $200. I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous."
Your honesty and integrity are immeasurable and qualities of great value to customers like us.
Patrica G-rmeninger
Parkville Maryland
Parkville Maryland
"We want to thank you for your wonderful service. You identified immediately that the clutch was not the problem. You not only didn't charge us but you assisted with trying to locate the transmission problem. Your honesty and integrity are immeasurable and qualities of great value to customers like us. We have already and will continue to recommend your transmission repair shop to others because of your high standards. Thanks again for your most outstanding customer service."
I would be happy to recommend your transmission repair shop to everyone! Thanks again!
Mary Wyatt
Bel Air Maryland
Bel Air Maryland
"Thank you all so much for such wonderful service. My husband was away for work and you guys picked my car up for me on a Sunday because I was afraid to drive it with the transmission problem. You got the job done in the amount of time you told me and explained everything that was done in a manner that I could understand. I am so thankful for my brother and sister in law at T.J.'s Auto Body for recommending you guys to me! I would be happy to recommend your transmission repair shop to everyone! Thanks again!"
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