Privacy Policy

Anthony of Durham North Carolina

"We were on our way to Philadelphia when the clutch from our Nissan Pathfinder decided to go out. I spent about an hour in a gas station parking lot trying to fix it myself not knowing what the real problem was. I then turned to the phone book and saw a huge ad for Jim Jennings Transmissions in Baltimore with their number. I called and I was truly lucky that they were there on Saturday. Gary answered and made all the arrangements to have the Pathfinder towed to their shop and he personally picked my family and I up and brought us to the airport so we could rent a car and be on our way. Then on Monday when they took apart the transmission and found out the problem, they made some adjustments to their schedule to have me done on Tuesday so I can make it back to work on Wednesday. Jim Jennings Transmissions truly are customer service oriented and very professional. There are still some great businesses left in this world and I experienced it first hand with them."

Jay Carpenter of Middle River Maryland

"We took our Hyundai in for transmission repair, needed a transmission replacement and we shopped for the most reliable transmission shop we could find. After researching the internet, and reviewing the great customer comments, as well as an A rating from the BBB we decided to have our work done at Jim Jennings Transmission in Baltimore. The owner, Gary, was extremely helpful and even had shown us parts and what they had to replace. All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs."

Helena Darnell of Baltimore Maryland

"Gary Jennings and the Jennings Group was a bright spot in an otherwise dark week for my family. My son, a college student, purchased a used Jeep several months ago. Since purchasing, he has had several repairs made. On Monday, he called me saying that while on the beltway, the Jeep starting to decelerate and then he heard a racing sound in the engine. It was suggested, he now had a transmission problem...horror!!!!. I called Gary Jennings at Jim Jennings Transmissions repair shop in a state of panic. Gary was so kind, he told my son to bring the Jeep over. Gary, personally drove in the Jeep with my son, and after a couple test drives, determined it not to be a transmission issue. The Jeep did need some minor repairs and they were made in a timely manner, despite the lot being crowded with cars. I would recommend Jim Jennings Transmissions in Baltimore to anyone who wanted fair, honest and timely repairs."

Diane of Odenton Maryland

"Excellent repair team! A business I can truly trust and I will recommend Jim Jennings Transmissions to my family and friends. Thanks for all your help!"

Mike of Perry Hall Maryland

"Your team of well-trained transmission technicians really devoted some time and attention to determining the root cause of the noise coming from my transmission. I could tell they genuinely cared using computer diagnosis and then resolving the problem. These guys are honest and trustworthy as the day is long! Thank you men!!"

Cheri Bachman of Baltimore Maryland

"This is the only place I will ever take my car to have work on my transmission problem. Your trained technician, John (JC) Chalk went over and above for me. He is the most HONEST, DECENT AND RESPECTFUL person I have ever dealt with. I want to thank you JC for what you did for me. I appreciate more than words could ever express!"

George Hayes of Middle River Maryland

"Jim Jennings is the finest transmission shop in the Baltimore Area and let me tell you why. This past Saturday, I called the shop hoping somebody would be there. Gary, who I believe is the owner and he happened to be there catching up on paperwork heard my concern about what I thought was transmission fluid leaking after a recent servicing of the vehicle, he told us to bring it in. He could have easily blew me off until Monday. He put it upn the lift and checked it himself and he checked all fluids and to our relief found nothing wrong. In the past I have had 2 transmissions repair. They always back their work with integrity!"

Bob Melanson of Baltimore Maryland

"I want to take a moment and thank you for your excellent customer service. In this day and age when we don't know whom we can trust, it is refreshing to find a transmission repair shop such as yours that exemplifies honesty and integrity along with expert service. As a business owner, I need to meet with multiple clients daily and the nature of my consignment business requires me to travel to their homes to evaluate the items they wish to sell/consign. I dropped off my vehicle fully expecting to hear that I would need to have a transmission replacement or at the very least be required to pay a large sum of money to have a transmission repair. After a road test and a transmission computer diagnosis check of my vehicle, your service team technician told me that all I needed was a simple external sensor and that my car would be ready by noon for less than $200. I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous."

Ayoola Ojo of Essex Maryland

"I never had problems with transmission and honestly I would have to check with my dictionary on how to spell the word.. until one bad day when I unknowingly bought a used 2005 Nissan Quest with a bad transmission..2005!! Transmission became my favorite word.. I called everywhere, googled every shop and sent a lot of emails .. all the results I got back made my situation more of a headache and stress... until I got referred to Jim Jennings Transmissions in Baltimore. I called and spoke with Gary, he was more concerned about my conditions not even the vehicle..he gave ideas upon ideas which really made me relaxed.. I felt really well that I had to go in for a shop quote.. when I got to their repair shop, Gary and I took a tour and that was the first time I saw what a transmission looked like.. he kept it 100% .. I was like wow... this man really has nothing to hide...I put my van in their transmission repair and less than one week I got it out with the help of their repair financing program they offered.. the van runs great and they even put my tags on and also I want to thank you guys very much for the bolts and screws you put on the panel covering the radiator.. I noticed it later on.. thanks GARY, thanks DEXTER, thanks JC and also the entire team of Jim Jennings. Thanks very much."

Beth Woody of Nottingham Maryland

"I have been recommending Jim Jennings Transmissions to my friends and family members for the past week. Recently, my car had a transmission leak . The shop that I took it to was unable to do the transmission repair and recommended Jim Jennings Transmissions. - I am extremely pleased with how courteous the team was to me , how they kept me informed concerning the repair's progress, explained what was needed and why, promptly it was completed, and "went the extra mile" to make the entire experience easier for me."