Terms & Conditions

Antwon Boyette of Gwyn Oak Maryland

"Stellar service, I was treated as if I were the only customer. Performed a thorough inspection of the transmission to verify damage verses offering to replace it like other shops would have. Great customer service!"

Chuck Cintas of Essex Maryland

"The epitome of 1st class service! I have been to Jim Jennings Transmissions in Essex many times in the past over the years and have had nothing but the most professional transmission service. The work was always on time and complete as appointed. The team of transmission repair technicians are friendly and always eager to assist with any problems I may be concerned about. Bottom line...transmission problem brought...transmission problem resolved... at a very fair and reasonable rate . I may add that the office staff is very professional, courteous, and personable. I would highly recommend them to anyone. THANKS GUYS"

Joseph of Dundalk Maryland

"Jim Jennings Transmissions in Baltimore is a great business. They are honest, professional, customer oriented people who provide excellent transmission repair service. I would definitely recommend them to family and friends."

Eugene Sobul of Essex Maryland

"When our Honda Civic was having transmissions problems, we researched many different locations in the area. We were discussing our search with our neighbor and she referred us to Jim Jennings Transmissions. She told us that they were a reliable company and they have been in business for many years. We read numerous reviews about them, from several websites, and the impression we gathered was Jim Jennings was a trustworthy transmission shop. We took our Civic in and we received friendly, honest, and knowledgeable customer service. They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate. We will definitely bring our vehicles to Jim Jennings in the future, and we highly recommend their team to anyone who is looking for a dependable company."

Aaron B. of Baltimore Maryland

"I took my car to Jim Jennings Transmissions in Essex with what I believed to be a transmission problem. JC took my car out for a road test and came back to talk with me about what he found. He said that he did not believe that it was a transmission problem and took another 20 minutes with me to do a computer diagnosis of the problem. He then tried to help me find a convenient and trustworthy mechanic who could fix the problem. They sent me out with kinds words and no charge. To say that they were honest, kind, and fair does not say enough. When I do finally have a transmission problem, I know exactly where I'll take my car."

Ken Macleod of Forest Hill Maryland

"Dear Gary, So many times, when we hear from a customer, it is a negative response. But I wanted to let you know that since I have been coming to Jim Jennings Transmissions in Baltimore to have my car serviced, I have nothing but glowing words for the level of customer service that I have received! Service writer Dex is the perfect guy that you have at your front desk and the timely manor that my car was serviced on Friday, Jan 18th, took about an hour for my 30,000 mile check-up. I have been bringing my cars to your shop since about 1994 when I blew a transmission in Jupiter, Florida. It was repaired in Jupiter but soon after getting back to Baltimore, it, blew again. Thanks to the transmission warranty Dex and your team of customer service technicians did a wonderful job and I have been coming back to your shop ever since."

Kirby Summers of Baltimore Maryland

"Just wanted to thank Jim Jennings Transmissions for a very professional install of the clutch in my 2007 Ford Shelby GT500 ! I only had 32,000 miles on the used car and only owned it 2 months when it needed a clutch repair . I was the 2nd owner of this car . Researching this clutch online I found out that Ford had 4 technical service bulletin fixes on the premature clutch problems. Jim Jennings looked up my vehicle history and said that it had a new clutch replacement after 5,300 miles and showed me . They installed my aftermarket purchased McLeod RXT Dual clutch in a few days I was back on the road. After 1500 miles later I am more than happy with their work ! The clutch engages so smooth now. I'm totally happy with the work . These guys will help you in every way they can to do it right the 1st time ! I will be a returning customer as my son now needs a clutch for another 89 Turbo Supra he purchased."

Louis Workmeister of middle River Maryland

"I received quotes of up to $4000 to replace my transmission from other repair shops. All of the quotes stated that the transmission could not be repaired that it had to be replaced. Jim Jennings repaired my transmission for $703.00 Dollars. Not only that but they took before and after pictures explaining to me exactly what the transmission problem was. I think they are the most honest and effective transmission people in all of Maryland."

Jim Bradley of sparrows point Maryland

"I recently had a transmission repair at Jim Jennings Transmissions. I was very satisfied with excellent and polite service. Thank you Ray for keeping me informed of the problem and transmission repair required. Highly recommend them."

Marlene of Essex Maryland

"Jim Jennings Transmissions is the best place in Baltimore to have your vehicle's transmission repaired. The customer service from their team of transmission technicians there is far better than I received in a very long time. The quick and speedy service is excellent!!! I would recommend Jim Jennings Transmission to anyone who wants GOOD QUALITY TRANSMISSION SERVICE!!! Thank You Very Much."