The Jennings family know reputation and customers are our most valuable assets and pledge to always do the "right thing" to protect them. That means our shop promises to diagnose transmission problems for all of our local and surrounding area customers in an honest, efficient and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automatic transmission repair center in the hope that you will return when you need transmission related work and refer your friends.
24/7 Online Scheduling
Jim Jennings Transmissions invites you to take advantage of our easy 24/7 online scheduling! Simply complete and submit the appointment form to schedule your repair.
Jim Jennings Transmissions offers our customers in the Baltimore area nationwide protection. Our warranties are among the best in the automotive repair industry.
Jim Jennings Transmissions is always interested in hearing from qualified individuals seeking employment at our Baltimore automotive repair shop. If you are interested in joining the Jim Jennings Transmissions team we want to hear from you.
"I call Jim Jennings transmission, concerning my 2013 Nissan Pathfinder' s transmission. They could have easily lied and took complete advantage of me, but instead look up my warranty and directed me back to the Nissan dealership and told me exactly what to say, so I would not be taken advantage of at the shop. They were a great help and a pleasure. If I ever do need any transmission work this is the place I will go. Thank you Jim Jennings transmission."
"Would just like to thank you all for your professional transmission repair service. My truck runs great! It was so nice dealing with such an honest business as Jim Jennings Transmission!"
I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my
Dodge Ram (Cummins).
"I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my
Dodge Ram (Cummins). The problem showed up on a Saturday afternoon and I called what I thought was the shop but the call was forwarded to Gary's Cell phone. I told him the problem I was having and he took time out of his day to meet me so he could computer diagnose what was going on with my transmission. I did not believe that this level of customer service existed anymore. I dropped my truck off the following Monday and it was determined the governor pressure switch and speed sensor were bad. I had it back on Tuesday fixed and educated on a Dodge 48RE Transmission. The level of knowledge that was exhibited was far superior than any shop I have gone to over my 48 years. Jim Jennings Transmissions cares about its customers."
"Jim Jennings Transmissions was recommended to me by my step-father who had service there some time ago. When I had car trouble, I called JJ and Gary spoke to me over the phone. I told him the symptoms that my car was having. And he broke it down for me and told me that it could've been a number of reasons why my car was acting the way it was, so he asked me to drop off my car, they would do a computer diagnosis and someone will be in touch with me the next morning. Come to find out, it wasn't my transmission (thank god), but a fuse that was blown. The price to get it fixed was very reasonable and affordable. I would definitely pay that price again before I pay the price for a new transmission. I'm just thankful it wasn't my transmission! Ray actually worked on my car and made it better again. He kept in touch with me before each step that he took to fix my car. Thank you so much! I would definitely recommend Jim Jennings Transmissions and I would refer my friends and family as well (: You guys are awesome!"
"Jim Jennings Transmission are very honest people. They could have made a lot of money from having a transmission repair. JC helped me alot. He called me back and told me to take my GMC Terrain to any GM dealer and get it fixed for nothing because my transmission was still under warranty."
"When I had a transmission problem and I didn't know who to turn to so as I was driving down the street I found Jim Jennings Transmissions and gave them a call not knowing all the great years as a transmissions repair shop they had and commitment to greatness they have. I am truly lucky that I drove by Jim Jennings at that time I highly recommend that you see them asap. We appreciate your honesty and professionalism!! We used your services and had a great experience!"
I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers.
"I want to thank you and Jim Jennings Transmissions for the professional way that I was treated, when you test drove my
Jeep Grand Cherokee with the 42E Transmission. I had replaced the governor pressure solenoid, the pressure transducer solenoid and the overdrive torque converter clutch solenoid. You said that it had a delay in shifting at slow speeds, but shifted good at high speeds. After your transmission technician adjusted the shift cable, it shifted perfectly at all speeds. You are hardly aware of it shifting. You were patient with me and sat in the waiting room and talked with me man to man and explained exactly how the 42E transmission operated. I have worked on my vehicles and dealt with many servicemen for over fifty years and I have never experienced such excellent expert customer service with any company! I am a Deacon and on the Board of Managers at the 7,500 member New Psalmist Baptist Church in Baltimore. I printed your web page and posted it on our bulletin board at church and as we travel from church to church with our Bishop, I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers."
"I got the recommendation to contact Jim Jennings Transmissions to look at my transmission repair problem from my son-in-law. I am so glad I did. The service was outstanding and they treated my vehicle as if it were their own. They did a full transmission computer diagnosis and found the issues and contacted me to explain everything that needed to be done. They didn't pull any punches and were up front and honest about everything. All transmission repairs were discussed along with the cost and importance of each. I had them go ahead with the repair and the results were outstanding. Not only does the vehicle run likes its brand new they were right on the nose with the cost. No hidden fees, no extras. I will recommend Jim Jennings Transmissions in Baltimore to anyone I know that is in need of transmission service and I will definitely be taking my car back there for check-ups and any future repairs. THEY ARE THE BEST!! Thank You Jim Jennings"
I can't say enough about how I was treated at Jennings, especially in view of the fact that I did not have the original repair done at their shop. It is a very professionally run operation.
"My car was having an intermittent transmission problem. The transmission was overhauled by an ATRA member on the Eastern Shore almost 2 years previously. As I was still under warranty, I took the car to Jennings because it is also a member. Gary took a ride with me and readily diagnosed the transmission problem. Jennings contacted the original shop on my behalf and explained the problem. That shop agreed it was a warranty issue and had the car towed in for what turned out to be a complete transmission rebuild -- at no charge. I am convinced that Jim Jennings Transmissions involvement was instrumental in the car being fixed under warranty. I can't say enough about how I was treated at Jennings, especially in view of the fact that I did not have the original repair done at their shop. It is a very professionally run operation."
"Jim Jennings Transmissions in Baltimore is incredible. I had a transmission replacement in October and I received excellent service for a fair price and my car was promptly returned to me. Recently, my car I broke down and had no idea what the repairs would be. Mr. Gary Jennings gave an in-depth explanation what the possibilities could be, and then their repair shop diagnosed that I had a bad radiator. The radiator was replaced by the end of the day. Jennings does not usually do other repairs, focusing on transmissions repair. But as a previous customer, they were willing to help me when I had the radiator problem. I completely trust Jim Jennings to perform service on my car. Thank you!"
Jim Jennings Transmissions is pleased to introduce our valued team. Every team member at Jim Jennings Transmissions is dedicated to making sure our customers get the service they expect and deserve at our auto repair shop in Baltimore.
Gary's job is simple.....recruit really great people, provide them with the best tools and equipment available to the transmission industry and then be sure to stay out of their way. Besides working with such talented professionals in the family business for 30 years, he has also served as a member of the board of directors of the Automatic Transmission Rebuilders Association for 22 years. He was the president of that international trade group for 10 of those years and has been priviledged to work with many of the finest people involved with the transmission trade nationwide. Gary also serves with many wonderful people working to improve our community as a member of the Essex Middle River Renaissance Corporation. Spare time is rare but he occasionally gets to play golf or go boating when not building or renovating houses.
Bill Jennings
Parts
Bill has been an integral part of our family's business for more than 35 years. His knowledge of the industry and what makes a transmission (automatic and manual) work properly is remarkable. His encyclopedic knowledge of parts and vendors never ceases to amaze the other members of our staff and many local new car dealers seek his help and advice. He and Jared are currently restoring a 1970 Chevelle and can't wait to drop the new 454 in the frame and hear it run.
John (JC) Chalk
Rebuilder
JC is "the man" when it comes to Dodge trucks. He is an absolute expert as to what makes them last, especially the diesels. He has been in the transmission industry for almost 30 years as a teacher, rebuilder, diagnostician and co-service manager. He "knows transmissions" and 4 wheel drive vehicles. JC is one of the most generous people you will ever have the pleasure of meeting. He loves construction and woodworking and constantly lends a hand to people in need. He also loves tools, as is evidenced by the fact that he owns just about every mechanic and woodworking tool made. He spends his weekends building or renovating houses. Stop in and test his knowledge. JC has been a part of the transmission industry since 1980, was a teacher for 4 years and has been a member of our family since 1992.
Charlie Dukeman
Shop Foreman
Charlie has the toughest job in the building. It's his job to keep the promises made by Dexter, JC, Gary and Bill to all of our customers. It is his challenge to get all the work done in a timely manner..... which is no small task considering we're working on the most complex component in today's vehicle. Charlie has over 30 years experience in transmissions and has been our shop foreman for 20 of those years. He knows transmissions.
Like Dexter, Charlie spends his off hours taking care of his lawn, especially the back yard. It is more of a nature park than a back yard. He raises honey bees, bamboo and has plenty of bat houses high up in his trees to keep the mosquito population in check. Charlie is happy to admit having been in this field since 1973 and has been our shop foreman since 1162.
Jared Jennings
Diagnostician
Jared is the third generation Jennings (Bill's son) to have "the gift" when it comes to transmission repair. He did not land this position by birth right....he's an electrical genius. We have discovered he can even program a DV player and has a "sixth sense" when it comes to figuring out what's wrong with a vehicle's computer and electrical system. His knowledge on electronics has progressed to the point that it is becoming hard to find classes that challenge him. Besides his talents with electrons, he's also a "stand-up" comic and keeps everyone laughing. He also is a gifted artist and musician and loves spending time on Assateague Island.
Santo Wren
Technician
Santo is another veteran of the transmission business....18 years. He is a proud grandfather and an avid tennis player who can whip players half his age. Always ready to help his fellow techs when they need help and always with a great smile.
Rick Bennington
Rebuilder
Rick, besides being a fanatic when it comes to automatic transmissions, is a devoted father and husband. Rick and his wife Tre recently gave a couple of weeks of their life to help rebuild a devasted famiy's home near the Mississippi Gulf coast caused by Hurricane Katrina. They were humbled by the experience but yet feel richer for it. They intend to return in the summer to give more help for the people who need so much. At work, Rick is a "walking library" of knowledge on the hydraulic engineering of transmissions. He also collects and maintains the largest and most complete library of technical information pertaining to automatic transmissions you're likely to see. Rick, Tre and their kids are very active in their church and home school.
Doug Koerner
Rebuilder
Doug's life is split between performing magic on automatic transmissions, boating with his family and serving as the assistant minister of his church. Everyone has heard the old saying...."it's difficult to soar like an eagle when you work with turkeys". Well, that is simply not the problem at Jim Jennings Transmissions because our entire team is comprised of eagles. Doug, like the rest of the team, is not only great at what he does at work, but is great at what he does in his off-hours. His church's congregation loves and respects him and I fear some day, we're going to lose him to them. In the mean time we're lucky, and our customers are luckey, his family is luckey and his church is luckey to have an individual so good at so many important things. You won't find a better person than Doug Kroener.
Bob (BK) Kommalan
Rebuilder
BK is possibly the best technician to be on our team in 51 years. His brain seems to work differently than most other people....he simply "sees" how things go together. He probably should have been an engineer. Bob is also a proud grandfather and his number one hobby is Star Trek. He has a hugh collection of memorabilia.
Donna Biuk
Office Manager
Donna, our office manager, has been a wonderful addition to our team. She came to us with plenty of experience..... she had been managing a Schmidt's Baking Outlet for the past 10 years. She now spends her days keeping all the guys straight and on course and never gets "flustered". Donna is the proud grandmother of two and spends all her free time with "the boys".
