The Jennings family know reputation and customers are our most valuable assets and pledge to always do the "right thing" to protect them. That means our shop promises to diagnose transmission problems for all of our local and surrounding area customers in an honest, efficient and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automatic transmission repair center in the hope that you will return when you need transmission related work and refer your friends.
24/7 Online Scheduling
Jim Jennings Transmissions invites you to take advantage of our easy 24/7 online scheduling! Simply complete and submit the appointment form to schedule your repair.
Jim Jennings Transmissions offers our customers in the Baltimore area nationwide protection. Our warranties are among the best in the automotive repair industry.
Jim Jennings Transmissions is always interested in hearing from qualified individuals seeking employment at our Baltimore automotive repair shop. If you are interested in joining the Jim Jennings Transmissions team we want to hear from you.
I drove my car down to Essex from Bel Air, and he fixed my transmission problem FREE OF CHARGE! The only thing I needed was a bushing instead of the 50 dollar transmission governor the other shop wanted to install which was incorrect. Thanks again!!
"I want to thank Charlie Dukeman for all his help with my transmission problem. I had called to see if they had a part in stock which they did, but Charlie proceeded to ask what the problem was, I described the problem to him and he did a computer diagnosis of my problem which was completely different than I had originally thought. I drove my car down to Essex from Bel Air, and he fixed my transmission problem FREE OF CHARGE! The only thing I needed was a bushing instead of the 50 dollar transmission governor the other shop wanted to install which was incorrect. Thanks again!!"
"Thank you Gary and the whole Jim Jennings Family for your outstanding professional knowledge and customer service. The well-trained technicians at Jim Jennings Transmissions in Baltimore are top notch and your waiting room is nicer than most doctor's waiting rooms!"
"We want to thank you for your wonderful service. You identified immediately that the clutch was not the problem. You not only didn't charge us but you assisted with trying to locate the transmission problem. Your honesty and integrity are immeasurable and qualities of great value to customers like us. We have already and will continue to recommend your transmission repair shop to others because of your high standards. Thanks again for your most outstanding customer service."
"The customer service I received from Gary and his well-trained technicians was excellent. What I most appreciated was that when I contacted Jim Jennings Transmissions, they took the time to listen to and address each of my concerns. The
transmission repair and towing costs were very affordable and my car runs great! Thank you so much!"
"Outstanding service! Jim Jennings Transmissions went above and beyond to fix our 2004 Jeep Liberty . It required a part that was on "national backorder." Our mechanic, went out of his way searching the internet and talking to dealers across the country to try to track down the part. His hard work and determination paid off. Jim Jennings kept us updated every step of the way. When the part arrived, they installed it immediately and didn't charge us for the labor. I highly recommend Jim Jennings Transmissions. Their customer service and attention to detail is outstanding!"
I am extremely pleased with how courteous the team was to me , how they kept me informed concerning the repair's progress, explained what was needed and why, promptly it was completed, and "went the extra mile" to make the entire experience easier for me.
"I have been recommending Jim Jennings Transmissions to my friends and family members for the past week. Recently, my car had a
transmission leak .
The shop that I took it to was unable to do the transmission repair and recommended Jim Jennings Transmissions. - I am extremely pleased with how courteous the team was to me , how they kept me informed concerning the repair's progress, explained what was needed and why, promptly it was completed, and "went the extra mile" to make the entire experience easier for me."
"Thanks for the great professional service I always receive. If I deal with Gary, Dex or JC, my 1994 Ford Ranger and I have been treated with the utmost respect. I have been to JJ for routine transmission repair service before and after you did a transmission rebuilt for me. After moving to Ocean City, Md. and 320,000 miles on my Ranger, I always come back to Jim Jennings for the best transmission service in Baltimore!"
I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my
Dodge Ram (Cummins).
"I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my
Dodge Ram (Cummins). The problem showed up on a Saturday afternoon and I called what I thought was the shop but the call was forwarded to Gary's Cell phone. I told him the problem I was having and he took time out of his day to meet me so he could computer diagnose what was going on with my transmission. I did not believe that this level of customer service existed anymore. I dropped my truck off the following Monday and it was determined the governor pressure switch and speed sensor were bad. I had it back on Tuesday fixed and educated on a Dodge 48RE Transmission. The level of knowledge that was exhibited was far superior than any shop I have gone to over my 48 years. Jim Jennings Transmissions cares about its customers."
extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future.
"My check engine light had come on and after having the diagnostics run, I was informed of the codes and notified by a local mechanic that the errors looked to be more "technical issues" than mechanical. I unfortunately had first taken my car to AAMCO who wanted to completely take apart my transmission and do a transmission rebuild, which was going to cost me at minimum, $2300. However, I wanted to a second opinion, and was referred to Jim Jennings Transmissions in Baltimore by 2 other local mechanics. I was EXTREMELY happy I was able to take my car to them, because they indicated there was nothing mechanically wrong, and all they had to do was do a computer reflash. The whole deal was completed in less than 24 hours, and my bill was about $400. Jim Jennings' customer service was wonderful (as they rushed to complete the work so that I didn't have to pay an additional day for my rental car) and also gave me extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future."
Jim Jennings Transmissions is pleased to introduce our valued team of automotive repair & service specialists. Our staff is dedicated to ensuring our customers get only the best auto repair in Baltimore, at the right cost, and to their complete satisfaction.
Gary's job is simple.....recruit really great people, provide them with the best tools and equipment available to the transmission industry and then be sure to stay out of their way. Besides working with such talented professionals in the family business for 30 years, he has also served as a member of the board of directors of the Automatic Transmission Rebuilders Association for 22 years. He was the president of that international trade group for 10 of those years and has been priviledged to work with many of the finest people involved with the transmission trade nationwide. Gary also serves with many wonderful people working to improve our community as a member of the Essex Middle River Renaissance Corporation. Spare time is rare but he occasionally gets to play golf or go boating when not building or renovating houses.
Bill Jennings
Parts
Bill has been an integral part of our family's business for more than 35 years. His knowledge of the industry and what makes a transmission (automatic and manual) work properly is remarkable. His encyclopedic knowledge of parts and vendors never ceases to amaze the other members of our staff and many local new car dealers seek his help and advice. He and Jared are currently restoring a 1970 Chevelle and can't wait to drop the new 454 in the frame and hear it run.
John (JC) Chalk
Rebuilder
JC is "the man" when it comes to Dodge trucks. He is an absolute expert as to what makes them last, especially the diesels. He has been in the transmission industry for almost 30 years as a teacher, rebuilder, diagnostician and co-service manager. He "knows transmissions" and 4 wheel drive vehicles. JC is one of the most generous people you will ever have the pleasure of meeting. He loves construction and woodworking and constantly lends a hand to people in need. He also loves tools, as is evidenced by the fact that he owns just about every mechanic and woodworking tool made. He spends his weekends building or renovating houses. Stop in and test his knowledge. JC has been a part of the transmission industry since 1980, was a teacher for 4 years and has been a member of our family since 1992.
Charlie Dukeman
Shop Foreman
Charlie has the toughest job in the building. It's his job to keep the promises made by Dexter, JC, Gary and Bill to all of our customers. It is his challenge to get all the work done in a timely manner..... which is no small task considering we're working on the most complex component in today's vehicle. Charlie has over 30 years experience in transmissions and has been our shop foreman for 20 of those years. He knows transmissions.
Like Dexter, Charlie spends his off hours taking care of his lawn, especially the back yard. It is more of a nature park than a back yard. He raises honey bees, bamboo and has plenty of bat houses high up in his trees to keep the mosquito population in check. Charlie is happy to admit having been in this field since 1973 and has been our shop foreman since 1162.
Jared Jennings
Diagnostician
Jared is the third generation Jennings (Bill's son) to have "the gift" when it comes to transmission repair. He did not land this position by birth right....he's an electrical genius. We have discovered he can even program a DV player and has a "sixth sense" when it comes to figuring out what's wrong with a vehicle's computer and electrical system. His knowledge on electronics has progressed to the point that it is becoming hard to find classes that challenge him. Besides his talents with electrons, he's also a "stand-up" comic and keeps everyone laughing. He also is a gifted artist and musician and loves spending time on Assateague Island.
Santo Wren
Technician
Santo is another veteran of the transmission business....18 years. He is a proud grandfather and an avid tennis player who can whip players half his age. Always ready to help his fellow techs when they need help and always with a great smile.
Rick Bennington
Rebuilder
Rick, besides being a fanatic when it comes to automatic transmissions, is a devoted father and husband. Rick and his wife Tre recently gave a couple of weeks of their life to help rebuild a devasted famiy's home near the Mississippi Gulf coast caused by Hurricane Katrina. They were humbled by the experience but yet feel richer for it. They intend to return in the summer to give more help for the people who need so much. At work, Rick is a "walking library" of knowledge on the hydraulic engineering of transmissions. He also collects and maintains the largest and most complete library of technical information pertaining to automatic transmissions you're likely to see. Rick, Tre and their kids are very active in their church and home school.
Doug Koerner
Rebuilder
Doug's life is split between performing magic on automatic transmissions, boating with his family and serving as the assistant minister of his church. Everyone has heard the old saying...."it's difficult to soar like an eagle when you work with turkeys". Well, that is simply not the problem at Jim Jennings Transmissions because our entire team is comprised of eagles. Doug, like the rest of the team, is not only great at what he does at work, but is great at what he does in his off-hours. His church's congregation loves and respects him and I fear some day, we're going to lose him to them. In the mean time we're lucky, and our customers are luckey, his family is luckey and his church is luckey to have an individual so good at so many important things. You won't find a better person than Doug Kroener.
Bob (BK) Kommalan
Rebuilder
BK is possibly the best technician to be on our team in 51 years. His brain seems to work differently than most other people....he simply "sees" how things go together. He probably should have been an engineer. Bob is also a proud grandfather and his number one hobby is Star Trek. He has a hugh collection of memorabilia.
Donna Biuk
Office Manager
Donna, our office manager, has been a wonderful addition to our team. She came to us with plenty of experience..... she had been managing a Schmidt's Baking Outlet for the past 10 years. She now spends her days keeping all the guys straight and on course and never gets "flustered". Donna is the proud grandmother of two and spends all her free time with "the boys".
"I want to thank Charlie Dukeman for all his help with my transmission problem. I had called to see if they had a part in stock which they did, but Charlie proceeded to ask what the problem was, I described the problem to him and he did a computer diagnosis of my problem which was completely different than I had originally thought. I drove my car down to Essex from Bel Air, and he fixed my transmission problem FREE OF CHARGE! The only thing I needed was a bushing instead of the 50 dollar transmission governor the other shop wanted to install which was incorrect. Thanks again!!"
