The Jennings family know reputation and customers are our most valuable assets and pledge to always do the "right thing" to protect them. That means our shop promises to diagnose transmission problems for all of our local and surrounding area customers in an honest, efficient and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automatic transmission repair center in the hope that you will return when you need transmission related work and refer your friends.
24/7 Online Scheduling
Jim Jennings Transmissions invites you to take advantage of our easy 24/7 online scheduling! Simply complete and submit the appointment form to schedule your repair.
Jim Jennings Transmissions offers our customers in the Baltimore area nationwide protection. Our warranties are among the best in the automotive repair industry.
Jim Jennings Transmissions is always interested in hearing from qualified individuals seeking employment at our Baltimore automotive repair shop. If you are interested in joining the Jim Jennings Transmissions team we want to hear from you.
"I recently had a few questions about my transmission and my extended warranty. Jim Jennings Transmissions in Baltimore took the time to answer every question with a lot of detail. There is no doubt in my opinion they truthfully care about their customers. If I need a transmission repair or rebuild I will not hesitate to have my car repaired at Jim Jennings Transmissions."
Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC.
"I want to thank Jim Jennings Transmissions in Essex for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing. By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again. This professional courtesy from Jim Jennings Transmissions was above and beyond what I normally have come to expect. Many mechanics would have echoed: You don't have a transmission problem but I don't know what it is so come get your car. Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC."
I was very satisfied with my transmission service at Jim Jennings Transmissions. They were very professional and kept me up to date with what was going on with my car throughout the long transmission rebuild process. Would take my car back there if I had any issues again with my car.
"I was very satisfied with my transmission service at Jim Jennings Transmissions. They were very professional and kept me up to date with what was going on with my car throughout the long transmission rebuild process. Would take my car back there if I had any issues again with my car."
We have had the pleasure of using Jim Jennings Transmissions three times. Their kindness and experience never faltered. Always went above and beyond to help with our transmission troubles and even took precious time to listen to our constant ranting and questions.
"We have had the pleasure of using Jim Jennings Transmissions three times. Their kindness and experience never faltered. Always went above and beyond to help with our transmission troubles and even took precious time to listen to our constant ranting and questions. The professionalism and amazing mechanical and customer service is at such a level they should write a manual for other clueless transmission service shops to follow. I will never hesitate to use them again in the future. Even if I just wanna know what the weather is I know they will take the time to look outside and tell me....:) Thanks, aren't enough guys..."
Their staff is great and very pleasant to work with. I want to give a special THANK YOU to Ray who orchestrated everything in getting my truck fixed and back to me. Thank you all for everything.
"Recently, my little red pickup trucks manual transmission decided to abandon me in Towson, MD. I called but my usual mechanic and told him what had happened and he told me that he refers all his transmission work to Jim Jennings so I gave Jim Jennings a call and explained to them what happened. We discussed what what parts were affected and he was actually able to give me a price right over the phone. I am familiar with what id involved and the price that he gave me was very reasonable. I also explained to them that I was being shipped out in a few days and just how important it was for me to get my truck back quickly. They came and got my truck and it it fixed and back to me one day earlier than they thought. Their staff is great and very pleasant to work with. I want to give a special THANK YOU to Ray who orchestrated everything in getting my truck fixed and back to me. Thank you all for everything."
"I never had problems with transmission and honestly I would have to check with my dictionary on how to spell the word.. until one bad day when I unknowingly bought a used 2005 Nissan Quest with a bad transmission..2005!! Transmission became my favorite word.. I called everywhere, googled every shop and sent a lot of emails .. all the results I got back made my situation more of a headache and stress... until I got referred to Jim Jennings Transmissions in Baltimore. I called and spoke with Gary, he was more concerned about my conditions not even the vehicle..he gave ideas upon ideas which really made me relaxed.. I felt really well that I had to go in for a shop quote.. when I got to their repair shop, Gary and I took a tour and that was the first time I saw what a transmission looked like.. he kept it 100% .. I was like wow... this man really has nothing to hide...I put my van in their transmission repair and less than one week I got it out with the help of their repair financing program they offered.. the van runs great and they even put my tags on and also I want to thank you guys very much for the bolts and screws you put on the panel covering the radiator.. I noticed it later on.. thanks GARY, thanks DEXTER, thanks JC and also the entire team of Jim Jennings. Thanks very much."
"Today I had my transmission fluid changed in my Chevy Impala. I found all the Jim Jennings team to exceed my expectations. They were able to get me an appointment same day to accommodate my busy schedule. Once I arrived everyone was polite and I found the trained technicians to be very knowable. I also had a in depth conversation with Gary Jennings in the waiting room. After our talk it was very clear that he has a passion for excellent customer service. I would highly recommend this Baltimore transmission shop to everyone I know."
"On behalf of my daughter Adrianne and myself I wanted to thank you once again for checking the problem we were having with her 1997 Ford Escort . And, also, before I forget, please thank the transmission technician for his valuable assistance. The effort you men put forth in trying to track down the problem in her car was beyond what I expected. Because of her difficult personal situation you really helped out. I will of course do what you recommended and drive the car personally for a while to see if the transmission problem reoccurs. I'll close by, once again, promising I will always recommend your company to family and friends as the best transmission repair shop in Baltimore!"
They are honest and genuinely care for the customers, you leave there comfortable with your decision and reassured. The Jim Jennings Transmissions team is extremely professional and dedicated to making the customer happy.
"These are the best transmission repair technicians that I have ever met. They are honest and genuinely care for the customers, you leave there comfortable with your decision and reassured. The Jim Jennings Transmissions team is extremely professional and dedicated to making the customer happy."
"The customer service I received from Gary and his well-trained technicians was excellent. What I most appreciated was that when I contacted Jim Jennings Transmissions, they took the time to listen to and address each of my concerns. The
transmission repair and towing costs were very affordable and my car runs great! Thank you so much!"
Jim Jennings Transmissions is pleased to introduce our valued team. Every team member at Jim Jennings Transmissions is dedicated to making sure our customers get the service they expect and deserve at our auto repair shop in Baltimore.
Gary's job is simple.....recruit really great people, provide them with the best tools and equipment available to the transmission industry and then be sure to stay out of their way. Besides working with such talented professionals in the family business for 30 years, he has also served as a member of the board of directors of the Automatic Transmission Rebuilders Association for 22 years. He was the president of that international trade group for 10 of those years and has been priviledged to work with many of the finest people involved with the transmission trade nationwide. Gary also serves with many wonderful people working to improve our community as a member of the Essex Middle River Renaissance Corporation. Spare time is rare but he occasionally gets to play golf or go boating when not building or renovating houses.
Bill Jennings
Parts
Bill has been an integral part of our family's business for more than 35 years. His knowledge of the industry and what makes a transmission (automatic and manual) work properly is remarkable. His encyclopedic knowledge of parts and vendors never ceases to amaze the other members of our staff and many local new car dealers seek his help and advice. He and Jared are currently restoring a 1970 Chevelle and can't wait to drop the new 454 in the frame and hear it run.
John (JC) Chalk
Rebuilder
JC is "the man" when it comes to Dodge trucks. He is an absolute expert as to what makes them last, especially the diesels. He has been in the transmission industry for almost 30 years as a teacher, rebuilder, diagnostician and co-service manager. He "knows transmissions" and 4 wheel drive vehicles. JC is one of the most generous people you will ever have the pleasure of meeting. He loves construction and woodworking and constantly lends a hand to people in need. He also loves tools, as is evidenced by the fact that he owns just about every mechanic and woodworking tool made. He spends his weekends building or renovating houses. Stop in and test his knowledge. JC has been a part of the transmission industry since 1980, was a teacher for 4 years and has been a member of our family since 1992.
Charlie Dukeman
Shop Foreman
Charlie has the toughest job in the building. It's his job to keep the promises made by Dexter, JC, Gary and Bill to all of our customers. It is his challenge to get all the work done in a timely manner..... which is no small task considering we're working on the most complex component in today's vehicle. Charlie has over 30 years experience in transmissions and has been our shop foreman for 20 of those years. He knows transmissions.
Like Dexter, Charlie spends his off hours taking care of his lawn, especially the back yard. It is more of a nature park than a back yard. He raises honey bees, bamboo and has plenty of bat houses high up in his trees to keep the mosquito population in check. Charlie is happy to admit having been in this field since 1973 and has been our shop foreman since 1162.
Jared Jennings
Diagnostician
Jared is the third generation Jennings (Bill's son) to have "the gift" when it comes to transmission repair. He did not land this position by birth right....he's an electrical genius. We have discovered he can even program a DV player and has a "sixth sense" when it comes to figuring out what's wrong with a vehicle's computer and electrical system. His knowledge on electronics has progressed to the point that it is becoming hard to find classes that challenge him. Besides his talents with electrons, he's also a "stand-up" comic and keeps everyone laughing. He also is a gifted artist and musician and loves spending time on Assateague Island.
Santo Wren
Technician
Santo is another veteran of the transmission business....18 years. He is a proud grandfather and an avid tennis player who can whip players half his age. Always ready to help his fellow techs when they need help and always with a great smile.
Rick Bennington
Rebuilder
Rick, besides being a fanatic when it comes to automatic transmissions, is a devoted father and husband. Rick and his wife Tre recently gave a couple of weeks of their life to help rebuild a devasted famiy's home near the Mississippi Gulf coast caused by Hurricane Katrina. They were humbled by the experience but yet feel richer for it. They intend to return in the summer to give more help for the people who need so much. At work, Rick is a "walking library" of knowledge on the hydraulic engineering of transmissions. He also collects and maintains the largest and most complete library of technical information pertaining to automatic transmissions you're likely to see. Rick, Tre and their kids are very active in their church and home school.
Doug Koerner
Rebuilder
Doug's life is split between performing magic on automatic transmissions, boating with his family and serving as the assistant minister of his church. Everyone has heard the old saying...."it's difficult to soar like an eagle when you work with turkeys". Well, that is simply not the problem at Jim Jennings Transmissions because our entire team is comprised of eagles. Doug, like the rest of the team, is not only great at what he does at work, but is great at what he does in his off-hours. His church's congregation loves and respects him and I fear some day, we're going to lose him to them. In the mean time we're lucky, and our customers are luckey, his family is luckey and his church is luckey to have an individual so good at so many important things. You won't find a better person than Doug Kroener.
Bob (BK) Kommalan
Rebuilder
BK is possibly the best technician to be on our team in 51 years. His brain seems to work differently than most other people....he simply "sees" how things go together. He probably should have been an engineer. Bob is also a proud grandfather and his number one hobby is Star Trek. He has a hugh collection of memorabilia.
Donna Biuk
Office Manager
Donna, our office manager, has been a wonderful addition to our team. She came to us with plenty of experience..... she had been managing a Schmidt's Baking Outlet for the past 10 years. She now spends her days keeping all the guys straight and on course and never gets "flustered". Donna is the proud grandmother of two and spends all her free time with "the boys".
