The Jennings family know reputation and customers are our most valuable assets and pledge to always do the "right thing" to protect them. That means our shop promises to diagnose transmission problems for all of our local and surrounding area customers in an honest, efficient and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automatic transmission repair center in the hope that you will return when you need transmission related work and refer your friends.
24/7 Online Scheduling
Jim Jennings Transmissions invites you to take advantage of our easy 24/7 online scheduling! Simply complete and submit the appointment form to schedule your repair.
Jim Jennings Transmissions offers our customers in the Baltimore area nationwide protection. Our warranties are among the best in the automotive repair industry.
Jim Jennings Transmissions is always interested in hearing from qualified individuals seeking employment at our Baltimore automotive repair shop. If you are interested in joining the Jim Jennings Transmissions team we want to hear from you.
"Jim Jennings Transmissions is the best place in Baltimore to have your vehicle's transmission repaired. The customer service from their team of transmission technicians there is far better than I received in a very long time. The quick and speedy service is excellent!!! I would recommend Jim Jennings Transmission to anyone who wants GOOD QUALITY TRANSMISSION SERVICE!!! Thank You Very Much."
Jim Jennings did a great job getting my car's transmission repair completed in a timely manner at a price that didn't break my bank. The folks there were very helpful in explaining what needed to be fixed and were very courteous and friendly as well.
"Jim Jennings did a great job getting my car's transmission repair completed in a timely manner at a price that didn't break my bank. The folks there were very helpful in explaining what needed to be fixed and were very courteous and friendly as well. I would recommend Jim Jennings Transmissions to anyone in need of transmission adjustment work. Thanks again to Jim Jennings for all of their help and service."
I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers.
"I want to thank you and Jim Jennings Transmissions for the professional way that I was treated, when you test drove my
Jeep Grand Cherokee with the 42E Transmission. I had replaced the governor pressure solenoid, the pressure transducer solenoid and the overdrive torque converter clutch solenoid. You said that it had a delay in shifting at slow speeds, but shifted good at high speeds. After your transmission technician adjusted the shift cable, it shifted perfectly at all speeds. You are hardly aware of it shifting. You were patient with me and sat in the waiting room and talked with me man to man and explained exactly how the 42E transmission operated. I have worked on my vehicles and dealt with many servicemen for over fifty years and I have never experienced such excellent expert customer service with any company! I am a Deacon and on the Board of Managers at the 7,500 member New Psalmist Baptist Church in Baltimore. I printed your web page and posted it on our bulletin board at church and as we travel from church to church with our Bishop, I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers."
"I didn't think it was still possible to get top notch, quality customer service anymore but, that's just what Jim Jennings Transmissions in Baltimore gives. They made me feel like I was their #1 customer. They repaired my vehicle's transmission ahead of the promised time and at a very reasonable price. My vehicle runs better then ever and all their work is under warranty. Gary and his team are the best, THANK YOU! I have been telling everyone to go to JIM JENNINGS for all their transmission repair work."
extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future.
"My check engine light had come on and after having the diagnostics run, I was informed of the codes and notified by a local mechanic that the errors looked to be more "technical issues" than mechanical. I unfortunately had first taken my car to AAMCO who wanted to completely take apart my transmission and do a transmission rebuild, which was going to cost me at minimum, $2300. However, I wanted to a second opinion, and was referred to Jim Jennings Transmissions in Baltimore by 2 other local mechanics. I was EXTREMELY happy I was able to take my car to them, because they indicated there was nothing mechanically wrong, and all they had to do was do a computer reflash. The whole deal was completed in less than 24 hours, and my bill was about $400. Jim Jennings' customer service was wonderful (as they rushed to complete the work so that I didn't have to pay an additional day for my rental car) and also gave me extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future."
I wanted to let you know that since I have been coming to Jim Jennings Transmissions in Baltimore to have my car serviced, I have nothing but glowing words for the level of
customer service that I have received!
"Dear Gary, So many times, when we hear from a customer, it is a negative response. But I wanted to let you know that since I have been coming to Jim Jennings Transmissions in Baltimore to have my car serviced, I have nothing but glowing words for the level of
customer service that I have received! Service writer Dex is the perfect guy that you have at your front desk and the timely manor that my car was serviced on Friday, Jan 18th, took about an hour for my 30,000 mile check-up. I have been bringing my cars to your shop since about 1994 when I blew a transmission in Jupiter, Florida. It was repaired in Jupiter but soon after getting back to Baltimore, it, blew again. Thanks to the transmission warranty Dex and your team of customer service technicians did a wonderful job and I have been coming back to your shop ever since."
Great people to do business with. Honest and fast transmission repair estimates. Reliable customer service, warranties are actually valid as stated. Very competitive prices on work. Highly recommended for your transmission needs.
"Great people to do business with. Honest and fast transmission repair estimates. Reliable customer service, warranties are actually valid as stated. Very competitive prices on work. Highly recommended for your transmission needs."
"I recently had my transmission repaired at Jim Jennings Transmissions and the customer service was outstanding. They were always ready to answer any questions I had. They were honest, courteous and reasonably priced. My SUV runs better than it has ever run since having the transmission serviced. I would recommend Jim Jennings Transmissions to any one looking for a first rate, highly professional transmission shop. Thanks again."
"Thank you all so much for such wonderful service. My husband was away for work and you guys picked my car up for me on a Sunday because I was afraid to drive it with the transmission problem. You got the job done in the amount of time you told me and explained everything that was done in a manner that I could understand. I am so thankful for my brother and sister in law at T.J.'s Auto Body for recommending you guys to me! I would be happy to recommend your transmission repair shop to everyone! Thanks again!"
Their striving for honest, quality work truly showed with my experience on the phone and at the repair shop. I would strongly recommend Jim Jennings Transmissions to anyone else seeking transmission repair.
"While having trouble with my transmission (5R55S), I was reading online about how positive the reviews are with Jim Jennings Transmissions in Essex. I decided to take my car in and John Chalk (JC) checked it out on a test run. I was told I needed either a transmission replacement or
transmission rebuild done. I chose to get the rebuild done. After the service was completed, I immediately noticed that all the troublesome problems I had before were now gone. My experience with Jim Jennings Transmissions and their team of well-trained transmission technicians from start to finish was nothing short of excellent. I would give Jim Jennings Transmissions an A for their service, quality of work, and their amazing amount of knowledge and expertise on transmissions. I was talked to as though I was part of their family. Their striving for honest, quality work truly showed with my experience on the phone and at the repair shop. I would strongly recommend Jim Jennings Transmissions to anyone else seeking transmission repair."
Jim Jennings Transmissions is pleased to introduce our valued team. Every team member at Jim Jennings Transmissions is dedicated to making sure our customers get the service they expect and deserve at our auto repair shop in Baltimore.
Gary's job is simple.....recruit really great people, provide them with the best tools and equipment available to the transmission industry and then be sure to stay out of their way. Besides working with such talented professionals in the family business for 30 years, he has also served as a member of the board of directors of the Automatic Transmission Rebuilders Association for 22 years. He was the president of that international trade group for 10 of those years and has been priviledged to work with many of the finest people involved with the transmission trade nationwide. Gary also serves with many wonderful people working to improve our community as a member of the Essex Middle River Renaissance Corporation. Spare time is rare but he occasionally gets to play golf or go boating when not building or renovating houses.
Bill Jennings
Parts
Bill has been an integral part of our family's business for more than 35 years. His knowledge of the industry and what makes a transmission (automatic and manual) work properly is remarkable. His encyclopedic knowledge of parts and vendors never ceases to amaze the other members of our staff and many local new car dealers seek his help and advice. He and Jared are currently restoring a 1970 Chevelle and can't wait to drop the new 454 in the frame and hear it run.
John (JC) Chalk
Rebuilder
JC is "the man" when it comes to Dodge trucks. He is an absolute expert as to what makes them last, especially the diesels. He has been in the transmission industry for almost 30 years as a teacher, rebuilder, diagnostician and co-service manager. He "knows transmissions" and 4 wheel drive vehicles. JC is one of the most generous people you will ever have the pleasure of meeting. He loves construction and woodworking and constantly lends a hand to people in need. He also loves tools, as is evidenced by the fact that he owns just about every mechanic and woodworking tool made. He spends his weekends building or renovating houses. Stop in and test his knowledge. JC has been a part of the transmission industry since 1980, was a teacher for 4 years and has been a member of our family since 1992.
Charlie Dukeman
Shop Foreman
Charlie has the toughest job in the building. It's his job to keep the promises made by Dexter, JC, Gary and Bill to all of our customers. It is his challenge to get all the work done in a timely manner..... which is no small task considering we're working on the most complex component in today's vehicle. Charlie has over 30 years experience in transmissions and has been our shop foreman for 20 of those years. He knows transmissions.
Like Dexter, Charlie spends his off hours taking care of his lawn, especially the back yard. It is more of a nature park than a back yard. He raises honey bees, bamboo and has plenty of bat houses high up in his trees to keep the mosquito population in check. Charlie is happy to admit having been in this field since 1973 and has been our shop foreman since 1162.
Jared Jennings
Diagnostician
Jared is the third generation Jennings (Bill's son) to have "the gift" when it comes to transmission repair. He did not land this position by birth right....he's an electrical genius. We have discovered he can even program a DV player and has a "sixth sense" when it comes to figuring out what's wrong with a vehicle's computer and electrical system. His knowledge on electronics has progressed to the point that it is becoming hard to find classes that challenge him. Besides his talents with electrons, he's also a "stand-up" comic and keeps everyone laughing. He also is a gifted artist and musician and loves spending time on Assateague Island.
Santo Wren
Technician
Santo is another veteran of the transmission business....18 years. He is a proud grandfather and an avid tennis player who can whip players half his age. Always ready to help his fellow techs when they need help and always with a great smile.
Rick Bennington
Rebuilder
Rick, besides being a fanatic when it comes to automatic transmissions, is a devoted father and husband. Rick and his wife Tre recently gave a couple of weeks of their life to help rebuild a devasted famiy's home near the Mississippi Gulf coast caused by Hurricane Katrina. They were humbled by the experience but yet feel richer for it. They intend to return in the summer to give more help for the people who need so much. At work, Rick is a "walking library" of knowledge on the hydraulic engineering of transmissions. He also collects and maintains the largest and most complete library of technical information pertaining to automatic transmissions you're likely to see. Rick, Tre and their kids are very active in their church and home school.
Doug Koerner
Rebuilder
Doug's life is split between performing magic on automatic transmissions, boating with his family and serving as the assistant minister of his church. Everyone has heard the old saying...."it's difficult to soar like an eagle when you work with turkeys". Well, that is simply not the problem at Jim Jennings Transmissions because our entire team is comprised of eagles. Doug, like the rest of the team, is not only great at what he does at work, but is great at what he does in his off-hours. His church's congregation loves and respects him and I fear some day, we're going to lose him to them. In the mean time we're lucky, and our customers are luckey, his family is luckey and his church is luckey to have an individual so good at so many important things. You won't find a better person than Doug Kroener.
Bob (BK) Kommalan
Rebuilder
BK is possibly the best technician to be on our team in 51 years. His brain seems to work differently than most other people....he simply "sees" how things go together. He probably should have been an engineer. Bob is also a proud grandfather and his number one hobby is Star Trek. He has a hugh collection of memorabilia.
Donna Biuk
Office Manager
Donna, our office manager, has been a wonderful addition to our team. She came to us with plenty of experience..... she had been managing a Schmidt's Baking Outlet for the past 10 years. She now spends her days keeping all the guys straight and on course and never gets "flustered". Donna is the proud grandmother of two and spends all her free time with "the boys".
"I didn't think it was still possible to get top notch, quality customer service anymore but, that's just what Jim Jennings Transmissions in Baltimore gives. They made me feel like I was their #1 customer. They repaired my vehicle's transmission ahead of the promised time and at a very reasonable price. My vehicle runs better then ever and all their work is under warranty. Gary and his team are the best, THANK YOU! I have been telling everyone to go to JIM JENNINGS for all their transmission repair work."
"While having trouble with my transmission (5R55S), I was reading online about how positive the reviews are with Jim Jennings Transmissions in Essex. I decided to take my car in and John Chalk (JC) checked it out on a test run. I was told I needed either a transmission replacement or
transmission rebuild done. I chose to get the rebuild done. After the service was completed, I immediately noticed that all the troublesome problems I had before were now gone. My experience with Jim Jennings Transmissions and their team of well-trained transmission technicians from start to finish was nothing short of excellent. I would give Jim Jennings Transmissions an A for their service, quality of work, and their amazing amount of knowledge and expertise on transmissions. I was talked to as though I was part of their family. Their striving for honest, quality work truly showed with my experience on the phone and at the repair shop. I would strongly recommend Jim Jennings Transmissions to anyone else seeking transmission repair."
