The Jennings family know reputation and customers are our most valuable assets and pledge to always do the "right thing" to protect them. That means our shop promises to diagnose transmission problems for all of our local and surrounding area customers in an honest, efficient and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automatic transmission repair center in the hope that you will return when you need transmission related work and refer your friends.
24/7 Online Scheduling
Jim Jennings Transmissions invites you to take advantage of our easy 24/7 online scheduling! Simply complete and submit the appointment form to schedule your repair.
Jim Jennings Transmissions offers our customers in the Baltimore area nationwide protection. Our warranties are among the best in the automotive repair industry.
Jim Jennings Transmissions is always interested in hearing from qualified individuals seeking employment at our Baltimore automotive repair shop. If you are interested in joining the Jim Jennings Transmissions team we want to hear from you.
"When Hollenshades told me that the transmission computer relay was bad on my 2001 Chrysler PT Cruiser that my daughter uses for college, I was concerned about her safety. Jim Jennings Transmissions was recommended to me to diagnose and repair my vehicles transmission. When I arrived there, all my fears disappeared with their friendly and helpful attitudes. They allowed me to drop the vehicle off early because of my work schedule and called me frequently to keep me updated. After testing, it was found it was a relay problem. The car was even finished 2 days early! I would definitely do business with them again - they are trustworthy, reliable and communicate every step of the way! I was totally impressed!
One thankful and appreciative customer,
Denni"
We can't begin to say enough good things about the EXCEPTIONAL customer service we received from JC! It's so nice to know there are businesses with integrity that truly care about their customers!
"In December 2007, we had to have the transmission and ECM replaced in my 2001 Toyota RAV 4. We struggled with whether to incur the $5,1000 expense that we had not budgeted for or to just scrap the car and buy a new one. To make a long story short we went ahead and had the transmission and ECM replaced. Fast forward 3 years. The RAV 4 has been running just fine and out of the blue we get a call from JC at Jim Jennings Transmissions. JC told us that he had learned, through an online forum, that there was a possible transmission warranty enhancement available through Toyota to cover the replacement of the ECM and transmission on our model year RAV 4. JC suggested we contact Toyota for more information. We did just that and on Friday we received a reimbursement check from Toyota in the amount of $5,147. JC most certainly did not have to notify us about the extended warranty (Toyota should have done that!). JC stood to gain nothing...but our eternal gratitude...for making that phone call. We can't begin to say enough good things about the EXCEPTIONAL customer service we received from JC! It's so nice to know there are businesses with integrity that truly care about their customers!"
"Our 2006 Ford Escape was in need of a exchange transmission as a result of a transmission cooler failure which put coolant into the transmission. We were very pleased with the customer service we experienced at Jim Jennings Automatic Transmission. We would highly recommend this place for a automatic transmission concern."
Bottom line...transmission problem brought...transmission problem resolved... at a very fair and reasonable rate . I may add that the office staff is very professional, courteous, and personable. I would highly recommend them to anyone. THANKS GUYS
"The epitome of 1st class service! I have been to Jim Jennings Transmissions in Essex many times in the past over the years and have had nothing but the most professional transmission service. The work was always on time and complete as appointed. The team of transmission repair technicians are friendly and always eager to assist with any problems I may be concerned about. Bottom line...transmission problem brought...transmission problem resolved... at a very fair and reasonable rate . I may add that the office staff is very professional, courteous, and personable. I would highly recommend them to anyone. THANKS GUYS"
"We took our Hyundai in for transmission repair, needed a transmission replacement and we shopped for the most reliable transmission shop we could find. After researching the internet, and reviewing the great customer comments, as well as an A rating from the BBB we decided to have our work done at Jim Jennings Transmission in Baltimore. The owner, Gary, was extremely helpful and even had shown us parts and what they had to replace. All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs."
"I can't thank Jim Jennings Transmission enough. The clutch in my truck went out,and I took it to another repair shop on Eastern Ave and they gave me a price over $3,000 for a clutch repair job and some transmission repair. I was ready to dump my truck until my boss told me to take it to Jim Jennings. I paid $727.87, and I had no transmission problem. I told them going in what the other place was going to charge me. As far as I am concerned Jim Jennings could have done the same thing, but they didn't. I can't thank Jim Jennings enough. They are honest, do good work, and fast. Whatever the top star is, I would have to give it to them. It's nice to know there are still businesses that are honest. They have my business from now on. I would tell anyone to go there."
"Your team of well-trained transmission technicians really devoted some time and attention to determining the root cause of the noise coming from my transmission. I could tell they genuinely cared using computer diagnosis and then resolving the problem. These guys are honest and trustworthy as the day is long! Thank you men!!"
"Thank you for the courtesies you and your people extended to us recently regarding our 95 Buick Roadmaster Wagon. A special thanks to the two of your transmission technicians, JC and Dexter, who actually walked me through our transmission problem. As in the past Jim Jennings Transmissions has again proved to be the most knowledgeable transmission experts we have ever dealt with! Your excellence and leadership has given us the peace of mind in dealing with a competent local company. As a company ourselves, with eight vehicles on the road, it is a must to keep our vehicles in top condition. We believe today that you shouldn't be in business only for the money and that the best in anything seldom goes bankrupt. Again, thank you for your great service and we want you to know that it doesn't go unnoticed."
"Gary Jennings at Jim Jennings Transmissions in Baltimore was a huge help in my decision as to whether to do a transmission repair or not. He was very up front with me. I really appreciated his honesty and would recommend him to anyone who has a question about a company's integrity."
first heard about Jim Jennings Transmissions from my Professor at Towson University. He told me about a sting that the news conducted to catch dishonest transmission shops. He said that Jim Jennings was used as the control shop to verify if the transmission repairs were good or bad and to assess what the average cost of repair should be.
"I first heard about Jim Jennings Transmissions from my Professor at Towson University. He told me about a sting that the news conducted to catch dishonest transmission shops. He said that Jim Jennings was used as the control shop to verify if the transmission repairs were good or bad and to assess what the average cost of repair should be. That stuck in my mind. In 2002, I needed a transmission for my 1993 Ford Aerostar. Against my better judgement, I went somewhere else to save money. The transmission was fixed, but stopped working after two months. It was fixed under warranty, but took six months to be completed, then it broke down again 2 months after the 1 year warranty expired. Of course I was told that it was different parts that failed this time and charged and additional $500. I swore that if I ever needed transmission work again, I was going straight to Jim Jennings. When I bought my 1999 Ford Expedition with, what I thought was a bad transmission, I took it straight there. They diagnosed the problem and found out that the transmission was fine, but a sensor had come unplugged. The only cost I paid was for the tow! I truly believe some other place would have charged thousands of dollars and I would have never been the wiser. I am confident that, had my truck needed a new transmission, Jim Jennings would have done it right the first time. Thank you Jim Jennings for your honest, efficient and courteous service!"
Jim Jennings Transmissions is pleased to introduce our valued team of automotive repair & service specialists. Our staff is dedicated to ensuring our customers get only the best auto repair in Baltimore, at the right cost, and to their complete satisfaction.
Gary's job is simple.....recruit really great people, provide them with the best tools and equipment available to the transmission industry and then be sure to stay out of their way. Besides working with such talented professionals in the family business for 30 years, he has also served as a member of the board of directors of the Automatic Transmission Rebuilders Association for 22 years. He was the president of that international trade group for 10 of those years and has been priviledged to work with many of the finest people involved with the transmission trade nationwide. Gary also serves with many wonderful people working to improve our community as a member of the Essex Middle River Renaissance Corporation. Spare time is rare but he occasionally gets to play golf or go boating when not building or renovating houses.
Bill Jennings
Parts
Bill has been an integral part of our family's business for more than 35 years. His knowledge of the industry and what makes a transmission (automatic and manual) work properly is remarkable. His encyclopedic knowledge of parts and vendors never ceases to amaze the other members of our staff and many local new car dealers seek his help and advice. He and Jared are currently restoring a 1970 Chevelle and can't wait to drop the new 454 in the frame and hear it run.
John (JC) Chalk
Rebuilder
JC is "the man" when it comes to Dodge trucks. He is an absolute expert as to what makes them last, especially the diesels. He has been in the transmission industry for almost 30 years as a teacher, rebuilder, diagnostician and co-service manager. He "knows transmissions" and 4 wheel drive vehicles. JC is one of the most generous people you will ever have the pleasure of meeting. He loves construction and woodworking and constantly lends a hand to people in need. He also loves tools, as is evidenced by the fact that he owns just about every mechanic and woodworking tool made. He spends his weekends building or renovating houses. Stop in and test his knowledge. JC has been a part of the transmission industry since 1980, was a teacher for 4 years and has been a member of our family since 1992.
Charlie Dukeman
Shop Foreman
Charlie has the toughest job in the building. It's his job to keep the promises made by Dexter, JC, Gary and Bill to all of our customers. It is his challenge to get all the work done in a timely manner..... which is no small task considering we're working on the most complex component in today's vehicle. Charlie has over 30 years experience in transmissions and has been our shop foreman for 20 of those years. He knows transmissions.
Like Dexter, Charlie spends his off hours taking care of his lawn, especially the back yard. It is more of a nature park than a back yard. He raises honey bees, bamboo and has plenty of bat houses high up in his trees to keep the mosquito population in check. Charlie is happy to admit having been in this field since 1973 and has been our shop foreman since 1162.
Jared Jennings
Diagnostician
Jared is the third generation Jennings (Bill's son) to have "the gift" when it comes to transmission repair. He did not land this position by birth right....he's an electrical genius. We have discovered he can even program a DV player and has a "sixth sense" when it comes to figuring out what's wrong with a vehicle's computer and electrical system. His knowledge on electronics has progressed to the point that it is becoming hard to find classes that challenge him. Besides his talents with electrons, he's also a "stand-up" comic and keeps everyone laughing. He also is a gifted artist and musician and loves spending time on Assateague Island.
Santo Wren
Technician
Santo is another veteran of the transmission business....18 years. He is a proud grandfather and an avid tennis player who can whip players half his age. Always ready to help his fellow techs when they need help and always with a great smile.
Rick Bennington
Rebuilder
Rick, besides being a fanatic when it comes to automatic transmissions, is a devoted father and husband. Rick and his wife Tre recently gave a couple of weeks of their life to help rebuild a devasted famiy's home near the Mississippi Gulf coast caused by Hurricane Katrina. They were humbled by the experience but yet feel richer for it. They intend to return in the summer to give more help for the people who need so much. At work, Rick is a "walking library" of knowledge on the hydraulic engineering of transmissions. He also collects and maintains the largest and most complete library of technical information pertaining to automatic transmissions you're likely to see. Rick, Tre and their kids are very active in their church and home school.
Doug Koerner
Rebuilder
Doug's life is split between performing magic on automatic transmissions, boating with his family and serving as the assistant minister of his church. Everyone has heard the old saying...."it's difficult to soar like an eagle when you work with turkeys". Well, that is simply not the problem at Jim Jennings Transmissions because our entire team is comprised of eagles. Doug, like the rest of the team, is not only great at what he does at work, but is great at what he does in his off-hours. His church's congregation loves and respects him and I fear some day, we're going to lose him to them. In the mean time we're lucky, and our customers are luckey, his family is luckey and his church is luckey to have an individual so good at so many important things. You won't find a better person than Doug Kroener.
Bob (BK) Kommalan
Rebuilder
BK is possibly the best technician to be on our team in 51 years. His brain seems to work differently than most other people....he simply "sees" how things go together. He probably should have been an engineer. Bob is also a proud grandfather and his number one hobby is Star Trek. He has a hugh collection of memorabilia.
Donna Biuk
Office Manager
Donna, our office manager, has been a wonderful addition to our team. She came to us with plenty of experience..... she had been managing a Schmidt's Baking Outlet for the past 10 years. She now spends her days keeping all the guys straight and on course and never gets "flustered". Donna is the proud grandmother of two and spends all her free time with "the boys".
