The Jennings family know reputation and customers are our most valuable assets and pledge to always do the "right thing" to protect them. That means our shop promises to diagnose transmission problems for all of our local and surrounding area customers in an honest, efficient and expert manner. Our shop strives to provide prompt and courteous service to all who visit our automatic transmission repair center in the hope that you will return when you need transmission related work and refer your friends.
24/7 Online Scheduling
Jim Jennings Transmissions invites you to take advantage of our easy 24/7 online scheduling! Simply complete and submit the appointment form to schedule your repair.
Jim Jennings Transmissions offers our customers in the Baltimore area nationwide protection. Our warranties are among the best in the automotive repair industry.
Jim Jennings Transmissions is always interested in hearing from qualified individuals seeking employment at our Baltimore automotive repair shop. If you are interested in joining the Jim Jennings Transmissions team we want to hear from you.
I will choose them again even though I live in York PA I will drive to Baltimore just to get what I need fixed they are reliable, quick, and get straight to the job.
"I was browsing through the websites when i came across jim website so i said that is not far from where my van is so I emailed them at first to see if they could help and they did they towed my van and got it up in running in a day. I will choose them again even though I live in York PA I will drive to Baltimore just to get what I need fixed they are reliable, quick, and get straight to the job. Thanks to all the workers that I talked to I no 1 was JC and the others i really appreciated your work and kindness"
I felt very confident that the transmission repair work was being done correctly and honestly and that I was not being taken advantage of in my lack of knowledge of the workings of the car. I would recommend them to my friends without hesitation.
"Jim Jennings Transmissions is a great place to have your car serviced. My car needed to be towed and they were very helpful in towing the car for free, determining what needed to be done to the car and calling me to let me know what they found and estimates on the work. They were very professional and friendly explaining what needed to be done and also explaining what did not need to be done. I felt very confident that the transmission repair work was being done correctly and honestly and that I was not being taken advantage of in my lack of knowledge of the workings of the car. I would recommend them to my friends without hesitation."
I am extremely pleased with how courteous the team was to me , how they kept me informed concerning the repair's progress, explained what was needed and why, promptly it was completed, and "went the extra mile" to make the entire experience easier for me.
"I have been recommending Jim Jennings Transmissions to my friends and family members for the past week. Recently, my car had a
transmission leak .
The shop that I took it to was unable to do the transmission repair and recommended Jim Jennings Transmissions. - I am extremely pleased with how courteous the team was to me , how they kept me informed concerning the repair's progress, explained what was needed and why, promptly it was completed, and "went the extra mile" to make the entire experience easier for me."
I was very satisfied with excellent and polite service. Thank you Ray for keeping me informed of the problem and transmission repair required. Highly recommend them
"I recently had a transmission repair at Jim Jennings Transmissions. I was very satisfied with excellent and polite service. Thank you Ray for keeping me informed of the problem and transmission repair required. Highly recommend them."
"Jim Jennings Transmissions is the best place in Baltimore to have your vehicle's transmission repaired. The customer service from their team of transmission technicians there is far better than I received in a very long time. The quick and speedy service is excellent!!! I would recommend Jim Jennings Transmission to anyone who wants GOOD QUALITY TRANSMISSION SERVICE!!! Thank You Very Much."
"On behalf of my daughter Adrianne and myself I wanted to thank you once again for checking the problem we were having with her 1997 Ford Escort . And, also, before I forget, please thank the transmission technician for his valuable assistance. The effort you men put forth in trying to track down the problem in her car was beyond what I expected. Because of her difficult personal situation you really helped out. I will of course do what you recommended and drive the car personally for a while to see if the transmission problem reoccurs. I'll close by, once again, promising I will always recommend your company to family and friends as the best transmission repair shop in Baltimore!"
I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my
Dodge Ram (Cummins).
"I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my
Dodge Ram (Cummins). The problem showed up on a Saturday afternoon and I called what I thought was the shop but the call was forwarded to Gary's Cell phone. I told him the problem I was having and he took time out of his day to meet me so he could computer diagnose what was going on with my transmission. I did not believe that this level of customer service existed anymore. I dropped my truck off the following Monday and it was determined the governor pressure switch and speed sensor were bad. I had it back on Tuesday fixed and educated on a Dodge 48RE Transmission. The level of knowledge that was exhibited was far superior than any shop I have gone to over my 48 years. Jim Jennings Transmissions cares about its customers."
"When Hollenshades told me that the transmission computer relay was bad on my 2001 Chrysler PT Cruiser that my daughter uses for college, I was concerned about her safety. Jim Jennings Transmissions was recommended to me to diagnose and repair my vehicles transmission. When I arrived there, all my fears disappeared with their friendly and helpful attitudes. They allowed me to drop the vehicle off early because of my work schedule and called me frequently to keep me updated. After testing, it was found it was a relay problem. The car was even finished 2 days early! I would definitely do business with them again - they are trustworthy, reliable and communicate every step of the way! I was totally impressed!
One thankful and appreciative customer,
Denni"
Jim Jennings Transmissions truly are customer service oriented and very professional. There are still some great businesses left in this world and I experienced it first hand with them
"We were on our way to Philadelphia when the clutch from our Nissan Pathfinder decided to go out. I spent about an hour in a gas station parking lot trying to fix it myself not knowing what the real problem was. I then turned to the phone book and saw a huge ad for Jim Jennings Transmissions in Baltimore with their number. I called and I was truly lucky that they were there on Saturday. Gary answered and made all the arrangements to have the Pathfinder towed to their shop and he personally picked my family and I up and brought us to the airport so we could rent a car and be on our way. Then on Monday when they took apart the transmission and found out the problem, they made some adjustments to their schedule to have me done on Tuesday so I can make it back to work on Wednesday. Jim Jennings Transmissions truly are customer service oriented and very professional. There are still some great businesses left in this world and I experienced it first hand with them."
"This Baltimore transmission shop is AWESOME! J.C. Spent over 45 minutes test driving my vehicle, found the transmission problem caused by the use of an unqualified shop and corrected it. They cleaned the engine & undercarriage of sprayed fluids. I would recommend Jim Jennings Transmission to everyone in Baltimore"
Jim Jennings Transmissions is pleased to introduce our valued team. Every team member at Jim Jennings Transmissions is dedicated to making sure our customers get the service they expect and deserve at our auto repair shop in Baltimore.
Gary's job is simple.....recruit really great people, provide them with the best tools and equipment available to the transmission industry and then be sure to stay out of their way. Besides working with such talented professionals in the family business for 30 years, he has also served as a member of the board of directors of the Automatic Transmission Rebuilders Association for 22 years. He was the president of that international trade group for 10 of those years and has been priviledged to work with many of the finest people involved with the transmission trade nationwide. Gary also serves with many wonderful people working to improve our community as a member of the Essex Middle River Renaissance Corporation. Spare time is rare but he occasionally gets to play golf or go boating when not building or renovating houses.
Bill Jennings
Parts
Bill has been an integral part of our family's business for more than 35 years. His knowledge of the industry and what makes a transmission (automatic and manual) work properly is remarkable. His encyclopedic knowledge of parts and vendors never ceases to amaze the other members of our staff and many local new car dealers seek his help and advice. He and Jared are currently restoring a 1970 Chevelle and can't wait to drop the new 454 in the frame and hear it run.
John (JC) Chalk
Rebuilder
JC is "the man" when it comes to Dodge trucks. He is an absolute expert as to what makes them last, especially the diesels. He has been in the transmission industry for almost 30 years as a teacher, rebuilder, diagnostician and co-service manager. He "knows transmissions" and 4 wheel drive vehicles. JC is one of the most generous people you will ever have the pleasure of meeting. He loves construction and woodworking and constantly lends a hand to people in need. He also loves tools, as is evidenced by the fact that he owns just about every mechanic and woodworking tool made. He spends his weekends building or renovating houses. Stop in and test his knowledge. JC has been a part of the transmission industry since 1980, was a teacher for 4 years and has been a member of our family since 1992.
Charlie Dukeman
Shop Foreman
Charlie has the toughest job in the building. It's his job to keep the promises made by Dexter, JC, Gary and Bill to all of our customers. It is his challenge to get all the work done in a timely manner..... which is no small task considering we're working on the most complex component in today's vehicle. Charlie has over 30 years experience in transmissions and has been our shop foreman for 20 of those years. He knows transmissions.
Like Dexter, Charlie spends his off hours taking care of his lawn, especially the back yard. It is more of a nature park than a back yard. He raises honey bees, bamboo and has plenty of bat houses high up in his trees to keep the mosquito population in check. Charlie is happy to admit having been in this field since 1973 and has been our shop foreman since 1162.
Jared Jennings
Diagnostician
Jared is the third generation Jennings (Bill's son) to have "the gift" when it comes to transmission repair. He did not land this position by birth right....he's an electrical genius. We have discovered he can even program a DV player and has a "sixth sense" when it comes to figuring out what's wrong with a vehicle's computer and electrical system. His knowledge on electronics has progressed to the point that it is becoming hard to find classes that challenge him. Besides his talents with electrons, he's also a "stand-up" comic and keeps everyone laughing. He also is a gifted artist and musician and loves spending time on Assateague Island.
Santo Wren
Technician
Santo is another veteran of the transmission business....18 years. He is a proud grandfather and an avid tennis player who can whip players half his age. Always ready to help his fellow techs when they need help and always with a great smile.
Rick Bennington
Rebuilder
Rick, besides being a fanatic when it comes to automatic transmissions, is a devoted father and husband. Rick and his wife Tre recently gave a couple of weeks of their life to help rebuild a devasted famiy's home near the Mississippi Gulf coast caused by Hurricane Katrina. They were humbled by the experience but yet feel richer for it. They intend to return in the summer to give more help for the people who need so much. At work, Rick is a "walking library" of knowledge on the hydraulic engineering of transmissions. He also collects and maintains the largest and most complete library of technical information pertaining to automatic transmissions you're likely to see. Rick, Tre and their kids are very active in their church and home school.
Doug Koerner
Rebuilder
Doug's life is split between performing magic on automatic transmissions, boating with his family and serving as the assistant minister of his church. Everyone has heard the old saying...."it's difficult to soar like an eagle when you work with turkeys". Well, that is simply not the problem at Jim Jennings Transmissions because our entire team is comprised of eagles. Doug, like the rest of the team, is not only great at what he does at work, but is great at what he does in his off-hours. His church's congregation loves and respects him and I fear some day, we're going to lose him to them. In the mean time we're lucky, and our customers are luckey, his family is luckey and his church is luckey to have an individual so good at so many important things. You won't find a better person than Doug Kroener.
Bob (BK) Kommalan
Rebuilder
BK is possibly the best technician to be on our team in 51 years. His brain seems to work differently than most other people....he simply "sees" how things go together. He probably should have been an engineer. Bob is also a proud grandfather and his number one hobby is Star Trek. He has a hugh collection of memorabilia.
Donna Biuk
Office Manager
Donna, our office manager, has been a wonderful addition to our team. She came to us with plenty of experience..... she had been managing a Schmidt's Baking Outlet for the past 10 years. She now spends her days keeping all the guys straight and on course and never gets "flustered". Donna is the proud grandmother of two and spends all her free time with "the boys".
