Gallery

Phil Blatcher of York Pennsylvania

"I didn't think it was still possible to get top notch, quality customer service anymore but, that's just what Jim Jennings Transmissions in Baltimore gives. They made me feel like I was their #1 customer. They repaired my vehicle's transmission ahead of the promised time and at a very reasonable price. My vehicle runs better then ever and all their work is under warranty. Gary and his team are the best, THANK YOU! I have been telling everyone to go to JIM JENNINGS for all their transmission repair work."

Marlene of Essex Maryland

"Jim Jennings Transmissions is the best place in Baltimore to have your vehicle's transmission repaired. The customer service from their team of transmission technicians there is far better than I received in a very long time. The quick and speedy service is excellent!!! I would recommend Jim Jennings Transmission to anyone who wants GOOD QUALITY TRANSMISSION SERVICE!!! Thank You Very Much."

Beth Woody of Nottingham Maryland

"I have been recommending Jim Jennings Transmissions to my friends and family members for the past week. Recently, my car had a transmission leak . The shop that I took it to was unable to do the transmission repair and recommended Jim Jennings Transmissions. - I am extremely pleased with how courteous the team was to me , how they kept me informed concerning the repair's progress, explained what was needed and why, promptly it was completed, and "went the extra mile" to make the entire experience easier for me."

John Wiley of Timonium Maryland

"I recently had my transmission repaired at Jim Jennings Transmissions and the customer service was outstanding. They were always ready to answer any questions I had. They were honest, courteous and reasonably priced. My SUV runs better than it has ever run since having the transmission serviced. I would recommend Jim Jennings Transmissions to any one looking for a first rate, highly professional transmission shop. Thanks again."

Rob Johns of Edgemere Maryland

"I took my wife's car to Jim Jennings for repair fearing the worst. The vehicle had been shifting hard and revving in between changes. The car was seen at Jim Jennings Transmissions in Baltimore and found to have problem with the computer, not the transmission. The transmission repair team at Jim Jennings did some research and found an obscure recall on this vehicle. They requested I take the car to the dealership and have it fixed for free! This saved me a lot of money and shows what a honest and respectable establishment Jim Jennings is."

Bill Mciimail of Baltimore Maryland

"I want to thank Jim Jennings Transmissions in Essex for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing. By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again. This professional courtesy from Jim Jennings Transmissions was above and beyond what I normally have come to expect. Many mechanics would have echoed: You don't have a transmission problem but I don't know what it is so come get your car. Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC."

Jessica Esochaghi of White Marsh Maryland

"My car broke down and I was told that it was a transmission problem and the transmission repair shop I went to was suggesting that I get a rebuilt transmission for $3000! Well, I sure did not have that kind of money laying around and had almost given up, when I decided to get a second opinion from another transmission shop in Baltimore. And that is when I met the amazing team of transmission specialists at Jim Jennings! They did a thorough diagnostic and found out that my problem was not even transmission. Long story short, I ended up paying WAYYYY less and my car is running smoothly till now! By the way its been 5 months :) And I must mention the excellent customer service, they kept me informed, explained things very well and the main store owner was so down to earth and helpful. Now I do not hope to have another transmission problem, but if I do- you know who I would be going to!"

Tiffany of Canton Maryland

"Jim Jennings Transmissions in Essex is the best auto repair place I have been too. I wish they did more than transmissions work because I would go there for everything. They called me at 8 am to let me know my car was there safe and sound and they would call and they were going to look at my car and call me back. They called me back at 10ish and found my transmission problem and fully explained what the problem was and gave me and estimate. At 11:30 am they called me back and said the transmission problem was fixed and my car was running great. Their prices and quality are excellent. They made me feel secure and at ease by keeping me up to date about my car. When I went to pick my car up, I was greeted by 3 of the workers and they were very friendly and made me feel at home. One guy explained to me what happened with my transmission and explained it in a mechanical way. The second guy explained it to me in a non mechanic way so I have a better understanding and even showed me the damaged part off my car in explanation. The three guys explained to me how to maintain my transmission and explained what I should ask the establishment who checks and replaces my oil so I get the best service out of them. I will refer everyone to Jim Jennings Transmissions in Essex. They really made me feel at ease and the quality of work was the best I ever had at any shop. thanks jj."

George Hayes of Middle River Maryland

"Jim Jennings is the finest transmission shop in the Baltimore Area and let me tell you why. This past Saturday, I called the shop hoping somebody would be there. Gary, who I believe is the owner and he happened to be there catching up on paperwork heard my concern about what I thought was transmission fluid leaking after a recent servicing of the vehicle, he told us to bring it in. He could have easily blew me off until Monday. He put it upn the lift and checked it himself and he checked all fluids and to our relief found nothing wrong. In the past I have had 2 transmissions repair. They always back their work with integrity!"

Frank Lopez of Ocean City Maryland

"Thanks for the great professional service I always receive. If I deal with Gary, Dex or JC, my 1994 Ford Ranger and I have been treated with the utmost respect. I have been to JJ for routine transmission repair service before and after you did a transmission rebuilt for me. After moving to Ocean City, Md. and 320,000 miles on my Ranger, I always come back to Jim Jennings for the best transmission service in Baltimore!"