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Joe Wilson of Baltimore Maryland

"I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my Dodge Ram (Cummins). The problem showed up on a Saturday afternoon and I called what I thought was the shop but the call was forwarded to Gary's Cell phone. I told him the problem I was having and he took time out of his day to meet me so he could computer diagnose what was going on with my transmission. I did not believe that this level of customer service existed anymore. I dropped my truck off the following Monday and it was determined the governor pressure switch and speed sensor were bad. I had it back on Tuesday fixed and educated on a Dodge 48RE Transmission. The level of knowledge that was exhibited was far superior than any shop I have gone to over my 48 years. Jim Jennings Transmissions cares about its customers."

Michael Williams of Towson Maryland

"The customer service I received from Gary and his well-trained technicians was excellent. What I most appreciated was that when I contacted Jim Jennings Transmissions, they took the time to listen to and address each of my concerns. The transmission repair and towing costs were very affordable and my car runs great! Thank you so much!"

Travis of Baltimore Maryland

"I was very satisfied with my transmission service at Jim Jennings Transmissions. They were very professional and kept me up to date with what was going on with my car throughout the long transmission rebuild process. Would take my car back there if I had any issues again with my car."

Dominic Daniel of Baltimore Maryland

"I want to thank Charlie Dukeman for all his help with my transmission problem. I had called to see if they had a part in stock which they did, but Charlie proceeded to ask what the problem was, I described the problem to him and he did a computer diagnosis of my problem which was completely different than I had originally thought. I drove my car down to Essex from Bel Air, and he fixed my transmission problem FREE OF CHARGE! The only thing I needed was a bushing instead of the 50 dollar transmission governor the other shop wanted to install which was incorrect. Thanks again!!"

David Q. of Essex Maryland

"This will be our second review of Jim Jennings Transmissions shop. We have a 2005 Chevy Malibu that we were told needed a transmission rebuild. This would cost us around $2500 elsewhere. That was almost 3 years ago. After a transmission flush and then a fluid top off a year later the car is still running great. I have and will again depend on the excellent repair work of the mechanics and will and have recommend their location to anyone I know who needs transmission work."

Thomas Wilder of Glen Arm Maryland

"This Baltimore transmission shop is AWESOME! J.C. Spent over 45 minutes test driving my vehicle, found the transmission problem caused by the use of an unqualified shop and corrected it. They cleaned the engine & undercarriage of sprayed fluids. I would recommend Jim Jennings Transmission to everyone in Baltimore"

Eugene Sobul of Essex Maryland

"When our Honda Civic was having transmissions problems, we researched many different locations in the area. We were discussing our search with our neighbor and she referred us to Jim Jennings Transmissions. She told us that they were a reliable company and they have been in business for many years. We read numerous reviews about them, from several websites, and the impression we gathered was Jim Jennings was a trustworthy transmission shop. We took our Civic in and we received friendly, honest, and knowledgeable customer service. They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate. We will definitely bring our vehicles to Jim Jennings in the future, and we highly recommend their team to anyone who is looking for a dependable company."

Dominic D'Apice of Odenton Maryland

"I recently had a few questions about my transmission and my extended warranty. Jim Jennings Transmissions in Baltimore took the time to answer every question with a lot of detail. There is no doubt in my opinion they truthfully care about their customers. If I need a transmission repair or rebuild I will not hesitate to have my car repaired at Jim Jennings Transmissions."

Douglas Bouns of Essex Maryland

"When I had a transmission problem and I didn't know who to turn to so as I was driving down the street I found Jim Jennings Transmissions and gave them a call not knowing all the great years as a transmissions repair shop they had and commitment to greatness they have. I am truly lucky that I drove by Jim Jennings at that time I highly recommend that you see them asap. We appreciate your honesty and professionalism!! We used your services and had a great experience!"

Pat of Towson Maryland

"Jim Jennings Transmissions is a great place to have your car serviced. My car needed to be towed and they were very helpful in towing the car for free, determining what needed to be done to the car and calling me to let me know what they found and estimates on the work. They were very professional and friendly explaining what needed to be done and also explaining what did not need to be done. I felt very confident that the transmission repair work was being done correctly and honestly and that I was not being taken advantage of in my lack of knowledge of the workings of the car. I would recommend them to my friends without hesitation."