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Jason Carter of Baltimore Maryland

"Today I had my transmission fluid changed in my Chevy Impala. I found all the Jim Jennings team to exceed my expectations. They were able to get me an appointment same day to accommodate my busy schedule. Once I arrived everyone was polite and I found the trained technicians to be very knowable. I also had a in depth conversation with Gary Jennings in the waiting room. After our talk it was very clear that he has a passion for excellent customer service. I would highly recommend this Baltimore transmission shop to everyone I know."

Michael Williams of Towson Maryland

"The customer service I received from Gary and his well-trained technicians was excellent. What I most appreciated was that when I contacted Jim Jennings Transmissions, they took the time to listen to and address each of my concerns. The transmission repair and towing costs were very affordable and my car runs great! Thank you so much!"

April of Essex Maryland

"Great people to do business with. Honest and fast transmission repair estimates. Reliable customer service, warranties are actually valid as stated. Very competitive prices on work. Highly recommended for your transmission needs."

Herman Lorenz of Baltimore Maryland

"Not enough stars to show my satisfaction with your work. JC and all the other trained technicians were very helpful and friendly."

Joseph of Dundalk Maryland

"Jim Jennings Transmissions in Baltimore is a great business. They are honest, professional, customer oriented people who provide excellent transmission repair service. I would definitely recommend them to family and friends."

Ken Macleod of Forest Hill Maryland

"Dear Gary, So many times, when we hear from a customer, it is a negative response. But I wanted to let you know that since I have been coming to Jim Jennings Transmissions in Baltimore to have my car serviced, I have nothing but glowing words for the level of customer service that I have received! Service writer Dex is the perfect guy that you have at your front desk and the timely manor that my car was serviced on Friday, Jan 18th, took about an hour for my 30,000 mile check-up. I have been bringing my cars to your shop since about 1994 when I blew a transmission in Jupiter, Florida. It was repaired in Jupiter but soon after getting back to Baltimore, it, blew again. Thanks to the transmission warranty Dex and your team of customer service technicians did a wonderful job and I have been coming back to your shop ever since."

Jim Bradley of sparrows point Maryland

"I recently had a transmission repair at Jim Jennings Transmissions. I was very satisfied with excellent and polite service. Thank you Ray for keeping me informed of the problem and transmission repair required. Highly recommend them."

Stephen of Dundalk Maryland

"I had a reoccurring problem with my transmission CV axle seal . It was hard trying to find a reputable and honest transmission repair shop until I was recommended by a really good friend that knew the Jim Jennings family. I went to them, they fixed my transmission problem, and were courteous and honest. If you don't have that friend to recommend Jim Jennings Transmissions in Baltimore to you, then take my word for it - they offer exceptional service!!"

Tim Ackerman of Baltimore Maryland

"We have had the pleasure of using Jim Jennings Transmissions three times. Their kindness and experience never faltered. Always went above and beyond to help with our transmission troubles and even took precious time to listen to our constant ranting and questions. The professionalism and amazing mechanical and customer service is at such a level they should write a manual for other clueless transmission service shops to follow. I will never hesitate to use them again in the future. Even if I just wanna know what the weather is I know they will take the time to look outside and tell me....:) Thanks, aren't enough guys..."

Paul Mahoney of Towson Maryland

"Thank you for the courtesies you and your people extended to us recently regarding our 95 Buick Roadmaster Wagon. A special thanks to the two of your transmission technicians, JC and Dexter, who actually walked me through our transmission problem. As in the past Jim Jennings Transmissions has again proved to be the most knowledgeable transmission experts we have ever dealt with! Your excellence and leadership has given us the peace of mind in dealing with a competent local company. As a company ourselves, with eight vehicles on the road, it is a must to keep our vehicles in top condition. We believe today that you shouldn't be in business only for the money and that the best in anything seldom goes bankrupt. Again, thank you for your great service and we want you to know that it doesn't go unnoticed."