BBB Accredited Automotive Repair
Jim Jennings Transmissions takes great pride in our reputation in the Baltimore area as being a business that is accredited by the BBB (Better Business Bureau). Our automotive repair shop makes a good faith effort in resolving any complaints by our customers. We take our BBB accreditation very seriously as we know that to offer auto repair services that benefit and are approved by our Baltimore area customers, we have to be conscientious of always doing what is right for our customers.
The best place to have transmission service. Saved me over $200 dollars on a Fluid and Filter change on my Jeep CVT compared to dealer price.
Randallstown MD 21133 Maryland
Dan Goodman of Randallstown MD 21133 Maryland
"The best place to have transmission service. Saved me over $200 dollars on a Fluid and Filter change on my Jeep CVT compared to dealer price. Very nice people to deal with and they provide a nice clean waiting room while I was there. I enjoyed my conversations with Mr. Jennings while I was waiting."
.. thanks GARY, thanks DEXTER, thanks JC and also the entire team of Jim Jennings. Thanks very much.
Ayoola Ojo of Essex Maryland
"I never had problems with transmission and honestly I would have to check with my dictionary on how to spell the word.. until one bad day when I unknowingly bought a used 2005 Nissan Quest with a bad transmission..2005!! Transmission became my favorite word.. I called everywhere, googled every shop and sent a lot of emails .. all the results I got back made my situation more of a headache and stress... until I got referred to Jim Jennings Transmissions in Baltimore. I called and spoke with Gary, he was more concerned about my conditions not even the vehicle..he gave ideas upon ideas which really made me relaxed.. I felt really well that I had to go in for a shop quote.. when I got to their repair shop, Gary and I took a tour and that was the first time I saw what a transmission looked like.. he kept it 100% .. I was like wow... this man really has nothing to hide...I put my van in their transmission repair and less than one week I got it out with the help of their repair financing program they offered.. the van runs great and they even put my tags on and also I want to thank you guys very much for the bolts and screws you put on the panel covering the radiator.. I noticed it later on.. thanks GARY, thanks DEXTER, thanks JC and also the entire team of Jim Jennings. Thanks very much."
I completely trust Jim Jennings to perform service on my car. Thank you!
Frances Cary of Catonsville Maryland
"Jim Jennings Transmissions in Baltimore is incredible. I had a transmission replacement in October and I received excellent service for a fair price and my car was promptly returned to me. Recently, my car I broke down and had no idea what the repairs would be. Mr. Gary Jennings gave an in-depth explanation what the possibilities could be, and then their repair shop diagnosed that I had a bad radiator. The radiator was replaced by the end of the day. Jennings does not usually do other repairs, focusing on transmissions repair. But as a previous customer, they were willing to help me when I had the radiator problem. I completely trust Jim Jennings to perform service on my car. Thank you!"
I will definitely be a repeat customer again if I have any transmission issues, ever!! AND their shop was super clean to boot!!
Michele R of Parkville Maryland
"My 01 Chevrolet Malibu was having transmission problems- too afraid of knowing the problem, I drove it until it couldn't go anymore. Jim Jennings Transmissions was AWESOME!!! Gary Jennings picked up my car late in the afternoon, called me the next day and told me that it only needed some transmission lines re-done (rusted through). I just KNOW if I took it anywhere else, they would have told me I needed a whole new transmission, to the tune of thousands of dollars. I will definitely be a repeat customer again if I have any transmission issues, ever!! AND their shop was super clean to boot!!"
Look no further if you ever need any transmission repair and transmission rebuild work done and want a professional and reliable job!
Paul Hollenstein of Dundalk Maryland
"I have had several older cars with transmission problems that I brought to Jim Jennings for transmission repair and a possible transmission rebuild. The work was always done quickly and professionally. The transmissions out lived the cars it was in. I had JC do a transmission rebuild on my daughters 1990 Toyota Camry last year. I just brought it back for it's yearly check up and as usual it runs like a Swiss clock. Look no further if you ever need any transmission repair and transmission rebuild work done and want a professional and reliable job!"
I will refer everyone to Jim Jennings Transmissions in Essex. They really made me feel at ease and the quality of work was the best I ever had at any shop. thanks jj.
Tiffany of Canton Maryland
"Jim Jennings Transmissions in Essex is the best auto repair place I have been too. I wish they did more than transmissions work because I would go there for everything. They called me at 8 am to let me know my car was there safe and sound and they would call and they were going to look at my car and call me back. They called me back at 10ish and found my transmission problem and fully explained what the problem was and gave me and estimate. At 11:30 am they called me back and said the transmission problem was fixed and my car was running great. Their prices and quality are excellent. They made me feel secure and at ease by keeping me up to date about my car. When I went to pick my car up, I was greeted by 3 of the workers and they were very friendly and made me feel at home. One guy explained to me what happened with my transmission and explained it in a mechanical way. The second guy explained it to me in a non mechanic way so I have a better understanding and even showed me the damaged part off my car in explanation. The three guys explained to me how to maintain my transmission and explained what I should ask the establishment who checks and replaces my oil so I get the best service out of them. I will refer everyone to Jim Jennings Transmissions in Essex. They really made me feel at ease and the quality of work was the best I ever had at any shop. thanks jj."
extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future.
Kendall Manges of Parkville Maryland
"My check engine light had come on and after having the diagnostics run, I was informed of the codes and notified by a local mechanic that the errors looked to be more "technical issues" than mechanical. I unfortunately had first taken my car to AAMCO who wanted to completely take apart my transmission and do a transmission rebuild, which was going to cost me at minimum, $2300. However, I wanted to a second opinion, and was referred to Jim Jennings Transmissions in Baltimore by 2 other local mechanics. I was EXTREMELY happy I was able to take my car to them, because they indicated there was nothing mechanically wrong, and all they had to do was do a computer reflash. The whole deal was completed in less than 24 hours, and my bill was about $400. Jim Jennings' customer service was wonderful (as they rushed to complete the work so that I didn't have to pay an additional day for my rental car) and also gave me extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future."
I have and will again depend on the excellent repair work of the mechanics and will and have recommend their location to anyone I know who needs transmission work.
David Q. of Essex Maryland
"This will be our second review of Jim Jennings Transmissions shop. We have a 2005 Chevy Malibu that we were told needed a transmission rebuild. This would cost us around $2500 elsewhere. That was almost 3 years ago. After a transmission flush and then a fluid top off a year later the car is still running great. I have and will again depend on the excellent repair work of the mechanics and will and have recommend their location to anyone I know who needs transmission work."
Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC.
Bill Mciimail of Baltimore Maryland
"I want to thank Jim Jennings Transmissions in Essex for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing. By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again. This professional courtesy from Jim Jennings Transmissions was above and beyond what I normally have come to expect. Many mechanics would have echoed: You don't have a transmission problem but I don't know what it is so come get your car. Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC."
The well-trained technicians at Jim Jennings Transmissions in Baltimore are top notch and your waiting room is nicer than most doctor's waiting rooms!
Meg Stratton of Towson Maryland
"Thank you Gary and the whole Jim Jennings Family for your outstanding professional knowledge and customer service. The well-trained technicians at Jim Jennings Transmissions in Baltimore are top notch and your waiting room is nicer than most doctor's waiting rooms!"