Bob (BK) Kommalan - Rebuilder
I will refer everyone to Jim Jennings Transmissions in Essex. They really made me feel at ease and the quality of work was the best I ever had at any shop. thanks jj.
Tiffany of Canton Maryland
"Jim Jennings Transmissions in Essex is the best auto repair place I have been too. I wish they did more than transmissions work because I would go there for everything. They called me at 8 am to let me know my car was there safe and sound and they would call and they were going to look at my car and call me back. They called me back at 10ish and found my transmission problem and fully explained what the problem was and gave me and estimate. At 11:30 am they called me back and said the transmission problem was fixed and my car was running great. Their prices and quality are excellent. They made me feel secure and at ease by keeping me up to date about my car. When I went to pick my car up, I was greeted by 3 of the workers and they were very friendly and made me feel at home. One guy explained to me what happened with my transmission and explained it in a mechanical way. The second guy explained it to me in a non mechanic way so I have a better understanding and even showed me the damaged part off my car in explanation. The three guys explained to me how to maintain my transmission and explained what I should ask the establishment who checks and replaces my oil so I get the best service out of them. I will refer everyone to Jim Jennings Transmissions in Essex. They really made me feel at ease and the quality of work was the best I ever had at any shop. thanks jj."
They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate.
Eugene Sobul of Essex Maryland
"When our Honda Civic was having transmissions problems, we researched many different locations in the area. We were discussing our search with our neighbor and she referred us to Jim Jennings Transmissions. She told us that they were a reliable company and they have been in business for many years. We read numerous reviews about them, from several websites, and the impression we gathered was Jim Jennings was a trustworthy transmission shop. We took our Civic in and we received friendly, honest, and knowledgeable customer service. They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate. We will definitely bring our vehicles to Jim Jennings in the future, and we highly recommend their team to anyone who is looking for a dependable company."
I can't thank Jim Jennings enough. They are honest, do good work, and fast. Whatever the top star is, I would have to give it to them.
David of Dundalk Maryland
"I can't thank Jim Jennings Transmission enough. The clutch in my truck went out,and I took it to another repair shop on Eastern Ave and they gave me a price over $3,000 for a clutch repair job and some transmission repair. I was ready to dump my truck until my boss told me to take it to Jim Jennings. I paid $727.87, and I had no transmission problem. I told them going in what the other place was going to charge me. As far as I am concerned Jim Jennings could have done the same thing, but they didn't. I can't thank Jim Jennings enough. They are honest, do good work, and fast. Whatever the top star is, I would have to give it to them. It's nice to know there are still businesses that are honest. They have my business from now on. I would tell anyone to go there."
Your honesty and integrity are immeasurable and qualities of great value to customers like us.
Patrica G-rmeninger of Parkville Maryland
"We want to thank you for your wonderful service. You identified immediately that the clutch was not the problem. You not only didn't charge us but you assisted with trying to locate the transmission problem. Your honesty and integrity are immeasurable and qualities of great value to customers like us. We have already and will continue to recommend your transmission repair shop to others because of your high standards. Thanks again for your most outstanding customer service."
I will definitely be a repeat customer again if I have any transmission issues, ever!! AND their shop was super clean to boot!!
Michele R of Parkville Maryland
"My 01 Chevrolet Malibu was having transmission problems- too afraid of knowing the problem, I drove it until it couldn't go anymore. Jim Jennings Transmissions was AWESOME!!! Gary Jennings picked up my car late in the afternoon, called me the next day and told me that it only needed some transmission lines re-done (rusted through). I just KNOW if I took it anywhere else, they would have told me I needed a whole new transmission, to the tune of thousands of dollars. I will definitely be a repeat customer again if I have any transmission issues, ever!! AND their shop was super clean to boot!!"
I completely trust Jim Jennings to perform service on my car. Thank you!
Frances Cary of Catonsville Maryland
"Jim Jennings Transmissions in Baltimore is incredible. I had a transmission replacement in October and I received excellent service for a fair price and my car was promptly returned to me. Recently, my car I broke down and had no idea what the repairs would be. Mr. Gary Jennings gave an in-depth explanation what the possibilities could be, and then their repair shop diagnosed that I had a bad radiator. The radiator was replaced by the end of the day. Jennings does not usually do other repairs, focusing on transmissions repair. But as a previous customer, they were willing to help me when I had the radiator problem. I completely trust Jim Jennings to perform service on my car. Thank you!"
We can't begin to say enough good things about the EXCEPTIONAL customer service we received from JC! It's so nice to know there are businesses with integrity that truly care about their customers!
TJ Brooks of Catonsville Maryland
"In December 2007, we had to have the transmission and ECM replaced in my 2001 Toyota RAV 4. We struggled with whether to incur the $5,1000 expense that we had not budgeted for or to just scrap the car and buy a new one. To make a long story short we went ahead and had the transmission and ECM replaced. Fast forward 3 years. The RAV 4 has been running just fine and out of the blue we get a call from JC at Jim Jennings Transmissions. JC told us that he had learned, through an online forum, that there was a possible transmission warranty enhancement available through Toyota to cover the replacement of the ECM and transmission on our model year RAV 4. JC suggested we contact Toyota for more information. We did just that and on Friday we received a reimbursement check from Toyota in the amount of $5,147. JC most certainly did not have to notify us about the extended warranty (Toyota should have done that!). JC stood to gain nothing...but our eternal gratitude...for making that phone call. We can't begin to say enough good things about the EXCEPTIONAL customer service we received from JC! It's so nice to know there are businesses with integrity that truly care about their customers!"
Thank you for the time to build a good transmission, to my specs! I'll send all my work to you because you take the time that other shops don't.
Bel Air Maryland
Ryan Kammer of Bel Air Maryland
"Thank you JC. There are guys out there that want a good transmission build, you understand. Thank you for the time to build a good transmission, to my specs! I'll send all my work to you because you take the time that other shops don't. You know how to as automatic transmission to customer specifications!"
I would recommend Jim Jennings Transmissions to any one looking for a first rate, highly professional transmission shop. Thanks again.
John Wiley of Timonium Maryland
"I recently had my transmission repaired at Jim Jennings Transmissions and the customer service was outstanding. They were always ready to answer any questions I had. They were honest, courteous and reasonably priced. My SUV runs better than it has ever run since having the transmission serviced. I would recommend Jim Jennings Transmissions to any one looking for a first rate, highly professional transmission shop. Thanks again."
I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous.
Bob Melanson of Baltimore Maryland
"I want to take a moment and thank you for your excellent customer service. In this day and age when we don't know whom we can trust, it is refreshing to find a transmission repair shop such as yours that exemplifies honesty and integrity along with expert service. As a business owner, I need to meet with multiple clients daily and the nature of my consignment business requires me to travel to their homes to evaluate the items they wish to sell/consign. I dropped off my vehicle fully expecting to hear that I would need to have a transmission replacement or at the very least be required to pay a large sum of money to have a transmission repair. After a road test and a transmission computer diagnosis check of my vehicle, your service team technician told me that all I needed was a simple external sensor and that my car would be ready by noon for less than $200. I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous."