Patrica Gormeninger - Parkville Maryland

We want to thank you for your wonderful service. You identified immediately that the clutch was not the problem. You not only didn't charge us but you assisted with trying to locate the transmission problem. Your honesty and integrity are immeasurable and qualities of great value to customers like us. We have already and will continue to recommend your transmission repair shop to others because of your high standards. Thanks again for your most outstanding customer service.

Our Reply

Many thanks for your review of the customer service you received from our team of transmission technicians at Jim Jennings Transmission in Essex. We appreciate your comments and look forward to helping you again should the need arise.

  • Cleanliness
  • Timeliness
  • Would Recommend
  • Customer Service
  • Estimate vs Cost
  • Overall Satisfaction