Aaron B. - Baltimore Maryland
I took my car to Jim Jennings Transmissions in Essex with what I believed to be a transmission problem. JC took my car out for a road test and came back to talk with me about what he found. He said that he did not believe that it was a transmission problem and took another 20 minutes with me to do a computer diagnosis of the problem. He then tried to help me find a convenient and trustworthy mechanic who could fix the problem. They sent me out with kinds words and no charge. To say that they were honest, kind, and fair does not say enough. When I do finally have a transmission problem, I know exactly where I'll take my car.