James - Towson Maryland
My car was having an intermittent transmission problem. The transmission was overhauled by an ATRA member on the Eastern Shore almost 2 years previously. As I was still under warranty, I took the car to Jennings because it is also a member. Gary took a ride with me and readily diagnosed the transmission problem. Jennings contacted the original shop on my behalf and explained the problem. That shop agreed it was a warranty issue and had the car towed in for what turned out to be a complete transmission rebuild -- at no charge. I am convinced that Jim Jennings Transmissions involvement was instrumental in the car being fixed under warranty. I can't say enough about how I was treated at Jennings, especially in view of the fact that I did not have the original repair done at their shop. It is a very professionally run operation.