Jason Carter - Baltimore Maryland10/22/2009
Today I had my transmission fluid changed in my Chevy Impala. I found all the Jim Jennings team to exceed my expectations. They were able to get me an appointment same day to accommodate my busy schedule. Once I arrived everyone was polite and I found the trained technicians to be very knowable. I also had a in depth conversation with Gary Jennings in the waiting room. After our talk it was very clear that he has a passion for excellent customer service. I would highly recommend this Baltimore transmission shop to everyone I know.