Top Shop Award
Jim Jennings Transmissions is proud to have earned the recognition from the Automatic Transmission Rebuilders Association. ATRA is the oldest and largest group of transmission professionals in the world and certainly understands the challenges faced by this industry.
Gary Jennings and the Jennings Group was a bright spot in an otherwise dark week for my family.
Helena Darnell of Baltimore Maryland
"Gary Jennings and the Jennings Group was a bright spot in an otherwise dark week for my family. My son, a college student, purchased a used Jeep several months ago. Since purchasing, he has had several repairs made. On Monday, he called me saying that while on the beltway, the Jeep starting to decelerate and then he heard a racing sound in the engine. It was suggested, he now had a transmission problem...horror!!!!. I called Gary Jennings at Jim Jennings Transmissions repair shop in a state of panic. Gary was so kind, he told my son to bring the Jeep over. Gary, personally drove in the Jeep with my son, and after a couple test drives, determined it not to be a transmission issue. The Jeep did need some minor repairs and they were made in a timely manner, despite the lot being crowded with cars. I would recommend Jim Jennings Transmissions in Baltimore to anyone who wanted fair, honest and timely repairs."
I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers.
Robert C. McCoy
Robert C. McCoy of Baltimore Maryland
"I want to thank you and Jim Jennings Transmissions for the professional way that I was treated, when you test drove my Jeep Grand Cherokee with the 42E Transmission. I had replaced the governor pressure solenoid, the pressure transducer solenoid and the overdrive torque converter clutch solenoid. You said that it had a delay in shifting at slow speeds, but shifted good at high speeds. After your transmission technician adjusted the shift cable, it shifted perfectly at all speeds. You are hardly aware of it shifting. You were patient with me and sat in the waiting room and talked with me man to man and explained exactly how the 42E transmission operated. I have worked on my vehicles and dealt with many servicemen for over fifty years and I have never experienced such excellent expert customer service with any company! I am a Deacon and on the Board of Managers at the 7,500 member New Psalmist Baptist Church in Baltimore. I printed your web page and posted it on our bulletin board at church and as we travel from church to church with our Bishop, I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers."
I will not hesitate to have my car repaired at Jim Jennings Transmissions.
Dominic D'Apice of Odenton Maryland
"I recently had a few questions about my transmission and my extended warranty. Jim Jennings Transmissions in Baltimore took the time to answer every question with a lot of detail. There is no doubt in my opinion they truthfully care about their customers. If I need a transmission repair or rebuild I will not hesitate to have my car repaired at Jim Jennings Transmissions."
If you don't have that friend to recommend Jim Jennings Transmissions in Baltimore to you, then take my word for it - they offer exceptional service!!
Stephen of Dundalk Maryland
"I had a reoccurring problem with my transmission CV axle seal . It was hard trying to find a reputable and honest transmission repair shop until I was recommended by a really good friend that knew the Jim Jennings family. I went to them, they fixed my transmission problem, and were courteous and honest. If you don't have that friend to recommend Jim Jennings Transmissions in Baltimore to you, then take my word for it - they offer exceptional service!!"
If I ever do need any transmission work this is the place I will go. Thank you Jim Jennings transmission.
Sonja Okeke of Rosedale Maryland
"I call Jim Jennings transmission, concerning my 2013 Nissan Pathfinder' s transmission. They could have easily lied and took complete advantage of me, but instead look up my warranty and directed me back to the Nissan dealership and told me exactly what to say, so I would not be taken advantage of at the shop. They were a great help and a pleasure. If I ever do need any transmission work this is the place I will go. Thank you Jim Jennings transmission."
Jim Jennings Transmissions in Baltimore is the #1 spot in Maryland for transmission repair .
Bryon T. of Baltimore Maryland
"Jim Jennings Transmissions in Baltimore is the #1 spot in Maryland for transmission repair ."
I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous.
Bob Melanson of Baltimore Maryland
"I want to take a moment and thank you for your excellent customer service. In this day and age when we don't know whom we can trust, it is refreshing to find a transmission repair shop such as yours that exemplifies honesty and integrity along with expert service. As a business owner, I need to meet with multiple clients daily and the nature of my consignment business requires me to travel to their homes to evaluate the items they wish to sell/consign. I dropped off my vehicle fully expecting to hear that I would need to have a transmission replacement or at the very least be required to pay a large sum of money to have a transmission repair. After a road test and a transmission computer diagnosis check of my vehicle, your service team technician told me that all I needed was a simple external sensor and that my car would be ready by noon for less than $200. I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous."
Jim Jennings Transmission gets 10/10 from me! Thank you all!
Alex Darnell of Baltimore Maryland
"Jim Jennings Transmissions in Baltimore provided me with EXCELLENT service! I was able to talk to someone on the phone before bringing my car to them to get an idea of what my transmission problem was. We went on a test drive to see exactly what my problem was, and computer diagnose any additional problems that I was not aware of. The service was quick, and not excruciatingly expensive. I was treated as if I had been coming to them for years. That's the way ALL repair shops should be. Jim Jennings Transmission gets 10/10 from me! Thank you all!"
I have had 2 transmissions repair. They always back their work with integrity!
Middle River Maryland
George Hayes of Middle River Maryland
"Jim Jennings is the finest transmission shop in the Baltimore Area and let me tell you why. This past Saturday, I called the shop hoping somebody would be there. Gary, who I believe is the owner and he happened to be there catching up on paperwork heard my concern about what I thought was transmission fluid leaking after a recent servicing of the vehicle, he told us to bring it in. He could have easily blew me off until Monday. He put it upn the lift and checked it himself and he checked all fluids and to our relief found nothing wrong. In the past I have had 2 transmissions repair. They always back their work with integrity!"
I would like to thank all who helped and worked on my Toyota RAV 4 transmission repair.
Joan O'Neill of Baltimore Maryland
"I would like to thank all who helped and worked on my Toyota RAV 4 transmission repair. Thank you for the Jim Jennings Transmissions customer service. J.C. was very helpful explaining things to me so I understood what was going on with my car and what they had to do. Thank you also to my son in law for recommending Jim Jennings to me."