ATRA Convention & Trade Show
ATRA (the Automatic Transmission Rebuilders Association) is the only non-profit trade association with the specific mission of training professionals in our industry. Gary Jennings and Rick Bennington just returned from their convention and trade show held at The Bally's Hotel in Las Vegas. They attended four days of seminars and scoured the trade show floor for the latest tools, equipment and parts to help insure Jim Jennings Transmissions stays on the "leading edge" of technology. In order to be the best, we constantly have to be the best trained, the best equipped and use the best parts. The show was fantastic and next year will be in Washington, DC.
I would definitely do business with them again - they are trustworthy, reliable and communicate every step of the way! I was totally impressed!
Denni Arrup of Parkville Maryland
"When Hollenshades told me that the transmission computer relay was bad on my 2001 Chrysler PT Cruiser that my daughter uses for college, I was concerned about her safety. Jim Jennings Transmissions was recommended to me to diagnose and repair my vehicles transmission. When I arrived there, all my fears disappeared with their friendly and helpful attitudes. They allowed me to drop the vehicle off early because of my work schedule and called me frequently to keep me updated. After testing, it was found it was a relay problem. The car was even finished 2 days early! I would definitely do business with them again - they are trustworthy, reliable and communicate every step of the way! I was totally impressed! One thankful and appreciative customer, Denni"
I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my Dodge Ram (Cummins).
Joe Wilson of Baltimore Maryland
"I would like to say thanks again to Gary, JC, Ray and the entire Jim Jennings Transmissions' team. I was having a shifting issue that was intermittent and difficult to diagnose on my Dodge Ram (Cummins). The problem showed up on a Saturday afternoon and I called what I thought was the shop but the call was forwarded to Gary's Cell phone. I told him the problem I was having and he took time out of his day to meet me so he could computer diagnose what was going on with my transmission. I did not believe that this level of customer service existed anymore. I dropped my truck off the following Monday and it was determined the governor pressure switch and speed sensor were bad. I had it back on Tuesday fixed and educated on a Dodge 48RE Transmission. The level of knowledge that was exhibited was far superior than any shop I have gone to over my 48 years. Jim Jennings Transmissions cares about its customers."
I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers.
Robert C. McCoy
Robert C. McCoy of Baltimore Maryland
"I want to thank you and Jim Jennings Transmissions for the professional way that I was treated, when you test drove my Jeep Grand Cherokee with the 42E Transmission. I had replaced the governor pressure solenoid, the pressure transducer solenoid and the overdrive torque converter clutch solenoid. You said that it had a delay in shifting at slow speeds, but shifted good at high speeds. After your transmission technician adjusted the shift cable, it shifted perfectly at all speeds. You are hardly aware of it shifting. You were patient with me and sat in the waiting room and talked with me man to man and explained exactly how the 42E transmission operated. I have worked on my vehicles and dealt with many servicemen for over fifty years and I have never experienced such excellent expert customer service with any company! I am a Deacon and on the Board of Managers at the 7,500 member New Psalmist Baptist Church in Baltimore. I printed your web page and posted it on our bulletin board at church and as we travel from church to church with our Bishop, I will be a moving advertisement for Jim Jennings Transmissions in Baltimore. Thank you again for your professionalism. I will keep you and your family in my prayers."
I want to thank you JC for what you did for me. I appreciate more than words could ever express!
Cheri Bachman of Baltimore Maryland
"This is the only place I will ever take my car to have work on my transmission problem. Your trained technician, John (JC) Chalk went over and above for me. He is the most HONEST, DECENT AND RESPECTFUL person I have ever dealt with. I want to thank you JC for what you did for me. I appreciate more than words could ever express!"
I will definitely be taking my car back there for check-ups and any future repairs. THEY ARE THE BEST!! Thank You Jim Jennings
Ron Rubenstein of Rosedale Maryland
"I got the recommendation to contact Jim Jennings Transmissions to look at my transmission repair problem from my son-in-law. I am so glad I did. The service was outstanding and they treated my vehicle as if it were their own. They did a full transmission computer diagnosis and found the issues and contacted me to explain everything that needed to be done. They didn't pull any punches and were up front and honest about everything. All transmission repairs were discussed along with the cost and importance of each. I had them go ahead with the repair and the results were outstanding. Not only does the vehicle run likes its brand new they were right on the nose with the cost. No hidden fees, no extras. I will recommend Jim Jennings Transmissions in Baltimore to anyone I know that is in need of transmission service and I will definitely be taking my car back there for check-ups and any future repairs. THEY ARE THE BEST!! Thank You Jim Jennings"
Stellar service, I was treated as if I were the only customer.
Gwyn Oak Maryland
Antwon Boyette of Gwyn Oak Maryland
"Stellar service, I was treated as if I were the only customer. Performed a thorough inspection of the transmission to verify damage verses offering to replace it like other shops would have. Great customer service!"
The entire team of technicians at Jim Jennings Transmissions in Baltimore treated us like family!
Daytona Beach Florida
Arlon King of Daytona Beach Florida
"Thanks for doing such a professional and timely job on our transmission replacement. The entire team of technicians at Jim Jennings Transmissions in Baltimore treated us like family!"
They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate.
Eugene Sobul of Essex Maryland
"When our Honda Civic was having transmissions problems, we researched many different locations in the area. We were discussing our search with our neighbor and she referred us to Jim Jennings Transmissions. She told us that they were a reliable company and they have been in business for many years. We read numerous reviews about them, from several websites, and the impression we gathered was Jim Jennings was a trustworthy transmission shop. We took our Civic in and we received friendly, honest, and knowledgeable customer service. They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate. We will definitely bring our vehicles to Jim Jennings in the future, and we highly recommend their team to anyone who is looking for a dependable company."
All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs.
Middle River Maryland
Jay Carpenter of Middle River Maryland
"We took our Hyundai in for transmission repair, needed a transmission replacement and we shopped for the most reliable transmission shop we could find. After researching the internet, and reviewing the great customer comments, as well as an A rating from the BBB we decided to have our work done at Jim Jennings Transmission in Baltimore. The owner, Gary, was extremely helpful and even had shown us parts and what they had to replace. All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs."
Jim Jennings Transmission gets 10/10 from me! Thank you all!
Alex Darnell of Baltimore Maryland
"Jim Jennings Transmissions in Baltimore provided me with EXCELLENT service! I was able to talk to someone on the phone before bringing my car to them to get an idea of what my transmission problem was. We went on a test drive to see exactly what my problem was, and computer diagnose any additional problems that I was not aware of. The service was quick, and not excruciatingly expensive. I was treated as if I had been coming to them for years. That's the way ALL repair shops should be. Jim Jennings Transmission gets 10/10 from me! Thank you all!"