Mission Statement

Howard Keener of Edgemere Maryland

"After going to 3 different shops and getting 3 different results and not being pleased with their services I went to Jim Jennings Transmissions in Baltimore. They actually manually checked out the transmission part I knew was worn, that the others didn't bother to do. They explained exactly what was happening very clearly, which I kinda of thought. They showed me then and there they were an honest shop and I continued to go along with everything that they said was needed. It was a lot of major transmission rebuild work and now the truck runs like new."

Fran Lane of Baltimore Maryland

"Outstanding service! Jim Jennings Transmissions went above and beyond to fix our 2004 Jeep Liberty . It required a part that was on "national backorder." Our mechanic, went out of his way searching the internet and talking to dealers across the country to try to track down the part. His hard work and determination paid off. Jim Jennings kept us updated every step of the way. When the part arrived, they installed it immediately and didn't charge us for the labor. I highly recommend Jim Jennings Transmissions. Their customer service and attention to detail is outstanding!"

Kendall Manges of Parkville Maryland

"My check engine light had come on and after having the diagnostics run, I was informed of the codes and notified by a local mechanic that the errors looked to be more "technical issues" than mechanical. I unfortunately had first taken my car to AAMCO who wanted to completely take apart my transmission and do a transmission rebuild, which was going to cost me at minimum, $2300. However, I wanted to a second opinion, and was referred to Jim Jennings Transmissions in Baltimore by 2 other local mechanics. I was EXTREMELY happy I was able to take my car to them, because they indicated there was nothing mechanically wrong, and all they had to do was do a computer reflash. The whole deal was completed in less than 24 hours, and my bill was about $400. Jim Jennings' customer service was wonderful (as they rushed to complete the work so that I didn't have to pay an additional day for my rental car) and also gave me extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future."

Tiffany of Canton Maryland

"Jim Jennings Transmissions in Essex is the best auto repair place I have been too. I wish they did more than transmissions work because I would go there for everything. They called me at 8 am to let me know my car was there safe and sound and they would call and they were going to look at my car and call me back. They called me back at 10ish and found my transmission problem and fully explained what the problem was and gave me and estimate. At 11:30 am they called me back and said the transmission problem was fixed and my car was running great. Their prices and quality are excellent. They made me feel secure and at ease by keeping me up to date about my car. When I went to pick my car up, I was greeted by 3 of the workers and they were very friendly and made me feel at home. One guy explained to me what happened with my transmission and explained it in a mechanical way. The second guy explained it to me in a non mechanic way so I have a better understanding and even showed me the damaged part off my car in explanation. The three guys explained to me how to maintain my transmission and explained what I should ask the establishment who checks and replaces my oil so I get the best service out of them. I will refer everyone to Jim Jennings Transmissions in Essex. They really made me feel at ease and the quality of work was the best I ever had at any shop. thanks jj."

Travis of Baltimore Maryland

"I was very satisfied with my transmission service at Jim Jennings Transmissions. They were very professional and kept me up to date with what was going on with my car throughout the long transmission rebuild process. Would take my car back there if I had any issues again with my car."

Stephen of Dundalk Maryland

"I had a reoccurring problem with my transmission CV axle seal . It was hard trying to find a reputable and honest transmission repair shop until I was recommended by a really good friend that knew the Jim Jennings family. I went to them, they fixed my transmission problem, and were courteous and honest. If you don't have that friend to recommend Jim Jennings Transmissions in Baltimore to you, then take my word for it - they offer exceptional service!!"

William Rogers of Belair Maryland

"On behalf of my daughter Adrianne and myself I wanted to thank you once again for checking the problem we were having with her 1997 Ford Escort . And, also, before I forget, please thank the transmission technician for his valuable assistance. The effort you men put forth in trying to track down the problem in her car was beyond what I expected. Because of her difficult personal situation you really helped out. I will of course do what you recommended and drive the car personally for a while to see if the transmission problem reoccurs. I'll close by, once again, promising I will always recommend your company to family and friends as the best transmission repair shop in Baltimore!"

Antwon Boyette of Gwyn Oak Maryland

"Stellar service, I was treated as if I were the only customer. Performed a thorough inspection of the transmission to verify damage verses offering to replace it like other shops would have. Great customer service!"

Bill Mciimail of Baltimore Maryland

"I want to thank Jim Jennings Transmissions in Essex for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing. By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again. This professional courtesy from Jim Jennings Transmissions was above and beyond what I normally have come to expect. Many mechanics would have echoed: You don't have a transmission problem but I don't know what it is so come get your car. Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC."

Bill Severn of Baltimore Maryland

"Recommended by a few members of my church, I was still expecting to spend between $2000-$3000 for a transmission rebuild or a replacement, but Jim Jennings computer diagnosed the transmission problem as an electrical one, and I paid less than $140 total! Jim Jennings could have been like a lot of area transmission repair shops and hit me BIG time in the wallet, but their honesty and integrity will have me going back to them if I need work done again...and now I'll be the one recommending them...thanks Jim Jennings Transmissions!!"