Mission Statement

Eleonora Q. of Timonium Maryland

"We appreciate your honesty and professionalism!! We used your transmission repair services and had a great experience! This is the story: first we went to another, closer shop, and about 30 minutes later they came up with a $2,500 estimate. The car was fairly new, so we had a hard time to believe that a transmission rebuild was needed. Thus, we took it to Jim Jennings Transmissions in Essex. They took it for a test drive, spent another hour with the car and advised that the ONLY problem is the lack of the transmission fluid that will cost us under $100. You are our ONLY transmission place!"

Michael Williams of Towson Maryland

"The customer service I received from Gary and his well-trained technicians was excellent. What I most appreciated was that when I contacted Jim Jennings Transmissions, they took the time to listen to and address each of my concerns. The transmission repair and towing costs were very affordable and my car runs great! Thank you so much!"

Alex Darnell of Baltimore Maryland

"Jim Jennings Transmissions in Baltimore provided me with EXCELLENT service! I was able to talk to someone on the phone before bringing my car to them to get an idea of what my transmission problem was. We went on a test drive to see exactly what my problem was, and computer diagnose any additional problems that I was not aware of. The service was quick, and not excruciatingly expensive. I was treated as if I had been coming to them for years. That's the way ALL repair shops should be. Jim Jennings Transmission gets 10/10 from me! Thank you all!"

Kirby Summers of Baltimore Maryland

"Just wanted to thank Jim Jennings Transmissions for a very professional install of the clutch in my 2007 Ford Shelby GT500 ! I only had 32,000 miles on the used car and only owned it 2 months when it needed a clutch repair . I was the 2nd owner of this car . Researching this clutch online I found out that Ford had 4 technical service bulletin fixes on the premature clutch problems. Jim Jennings looked up my vehicle history and said that it had a new clutch replacement after 5,300 miles and showed me . They installed my aftermarket purchased McLeod RXT Dual clutch in a few days I was back on the road. After 1500 miles later I am more than happy with their work ! The clutch engages so smooth now. I'm totally happy with the work . These guys will help you in every way they can to do it right the 1st time ! I will be a returning customer as my son now needs a clutch for another 89 Turbo Supra he purchased."

Phil Blatcher of York Pennsylvania

"I didn't think it was still possible to get top notch, quality customer service anymore but, that's just what Jim Jennings Transmissions in Baltimore gives. They made me feel like I was their #1 customer. They repaired my vehicle's transmission ahead of the promised time and at a very reasonable price. My vehicle runs better then ever and all their work is under warranty. Gary and his team are the best, THANK YOU! I have been telling everyone to go to JIM JENNINGS for all their transmission repair work."

Joel of Owings Mills Maryland

"Gary Jennings at Jim Jennings Transmissions in Baltimore was a huge help in my decision as to whether to do a transmission repair or not. He was very up front with me. I really appreciated his honesty and would recommend him to anyone who has a question about a company's integrity."

William Marye of Baltimore Maryland

"Recently, my little red pickup trucks manual transmission decided to abandon me in Towson, MD. I called but my usual mechanic and told him what had happened and he told me that he refers all his transmission work to Jim Jennings so I gave Jim Jennings a call and explained to them what happened. We discussed what what parts were affected and he was actually able to give me a price right over the phone. I am familiar with what id involved and the price that he gave me was very reasonable. I also explained to them that I was being shipped out in a few days and just how important it was for me to get my truck back quickly. They came and got my truck and it it fixed and back to me one day earlier than they thought. Their staff is great and very pleasant to work with. I want to give a special THANK YOU to Ray who orchestrated everything in getting my truck fixed and back to me. Thank you all for everything."

Jessica Esochaghi of White Marsh Maryland

"My car broke down and I was told that it was a transmission problem and the transmission repair shop I went to was suggesting that I get a rebuilt transmission for $3000! Well, I sure did not have that kind of money laying around and had almost given up, when I decided to get a second opinion from another transmission shop in Baltimore. And that is when I met the amazing team of transmission specialists at Jim Jennings! They did a thorough diagnostic and found out that my problem was not even transmission. Long story short, I ended up paying WAYYYY less and my car is running smoothly till now! By the way its been 5 months :) And I must mention the excellent customer service, they kept me informed, explained things very well and the main store owner was so down to earth and helpful. Now I do not hope to have another transmission problem, but if I do- you know who I would be going to!"

Howard Keener of Edgemere Maryland

"After going to 3 different shops and getting 3 different results and not being pleased with their services I went to Jim Jennings Transmissions in Baltimore. They actually manually checked out the transmission part I knew was worn, that the others didn't bother to do. They explained exactly what was happening very clearly, which I kinda of thought. They showed me then and there they were an honest shop and I continued to go along with everything that they said was needed. It was a lot of major transmission rebuild work and now the truck runs like new."

Joan O'Neill of Baltimore Maryland

"I would like to thank all who helped and worked on my Toyota RAV 4 transmission repair. Thank you for the Jim Jennings Transmissions customer service. J.C. was very helpful explaining things to me so I understood what was going on with my car and what they had to do. Thank you also to my son in law for recommending Jim Jennings to me."