How Does Jim Jennings Transmissions Handle Towing?
We have three local towing companies that take care of our customers. If you have a problem with your car or truck during the day (Monday-Friday) simply call us at 410 686-6700 and we will make all the arrangements. If you are stranded after hours or on the weekend, simply call either of the following three tow companies and they will handle the arrangements and insure your vehicle gets to our shop safely.
- FMR Towing 410-238-2215
- Redstar Towing 410-360-2077
- Tim's Towing 410-248-9029
The cost of the tow will be placed on our account with the tow company you chose so you won't need to pay them directly. A portion of the cost may be paid by Jim Jennings Transmissions depending on the circumstances. A general rule is..... should your car or truck require serious work, we will pick up the first five miles of the tow.
In the situation where you are making the arrangements with AAA or another tow company, tell them to lock your vehicle on our lot, and using our "night drop envelope", have them identify the key and place it in our key drop in the first overhead door next to the office.
.. thanks GARY, thanks DEXTER, thanks JC and also the entire team of Jim Jennings. Thanks very much.
Ayoola Ojo of Essex Maryland
"I never had problems with transmission and honestly I would have to check with my dictionary on how to spell the word.. until one bad day when I unknowingly bought a used 2005 Nissan Quest with a bad transmission..2005!! Transmission became my favorite word.. I called everywhere, googled every shop and sent a lot of emails .. all the results I got back made my situation more of a headache and stress... until I got referred to Jim Jennings Transmissions in Baltimore. I called and spoke with Gary, he was more concerned about my conditions not even the vehicle..he gave ideas upon ideas which really made me relaxed.. I felt really well that I had to go in for a shop quote.. when I got to their repair shop, Gary and I took a tour and that was the first time I saw what a transmission looked like.. he kept it 100% .. I was like wow... this man really has nothing to hide...I put my van in their transmission repair and less than one week I got it out with the help of their repair financing program they offered.. the van runs great and they even put my tags on and also I want to thank you guys very much for the bolts and screws you put on the panel covering the radiator.. I noticed it later on.. thanks GARY, thanks DEXTER, thanks JC and also the entire team of Jim Jennings. Thanks very much."
Price was right and service was excellent - overall 5 star experience!
Ellicott City Maryland
Mike Gussin of Ellicott City Maryland
"JC took care of our 1971 Plymouth Roadrunner with a 727 transmission rebuild. In addition to this service JC and his team of trained technicians also found and fixed other, non-transmission related issues some of which would have been impossible to find or repair without the transmission removed. The Roadrunner performs better than it ever has. Price was right and service was excellent - overall 5 star experience! Even the flatbed towing service was top notch and professional."
Standing behind their work and doing it in a timely manner. I am grateful for quality work at an affordable price and the integrity to back it up. Thank you very much.
White Marsh Maryland
John of White Marsh Maryland
"Jim Jennings Transmissions came thru for me in a big way doing a transmissions rebuild , at the cost for servicing one. They are the best transmission repair shop in the business . Standing behind their work and doing it in a timely manner. I am grateful for quality work at an affordable price and the integrity to back it up. Thank you very much."
Jim Jennings Transmission are very honest people. They could have made a lot of money from having a transmission repair.
Robbie Johnson of Baltimore Maryland
"Jim Jennings Transmission are very honest people. They could have made a lot of money from having a transmission repair. JC helped me alot. He called me back and told me to take my GMC Terrain to any GM dealer and get it fixed for nothing because my transmission was still under warranty."
I highly recommend Jim Jennings Transmissions. Their customer service and attention to detail is outstanding!
Fran Lane of Baltimore Maryland
"Outstanding service! Jim Jennings Transmissions went above and beyond to fix our 2004 Jeep Liberty . It required a part that was on "national backorder." Our mechanic, went out of his way searching the internet and talking to dealers across the country to try to track down the part. His hard work and determination paid off. Jim Jennings kept us updated every step of the way. When the part arrived, they installed it immediately and didn't charge us for the labor. I highly recommend Jim Jennings Transmissions. Their customer service and attention to detail is outstanding!"
I wanted to let you know that since I have been coming to Jim Jennings Transmissions in Baltimore to have my car serviced, I have nothing but glowing words for the level of customer service that I have received!
Forest Hill Maryland
Ken Macleod of Forest Hill Maryland
"Dear Gary, So many times, when we hear from a customer, it is a negative response. But I wanted to let you know that since I have been coming to Jim Jennings Transmissions in Baltimore to have my car serviced, I have nothing but glowing words for the level of customer service that I have received! Service writer Dex is the perfect guy that you have at your front desk and the timely manor that my car was serviced on Friday, Jan 18th, took about an hour for my 30,000 mile check-up. I have been bringing my cars to your shop since about 1994 when I blew a transmission in Jupiter, Florida. It was repaired in Jupiter but soon after getting back to Baltimore, it, blew again. Thanks to the transmission warranty Dex and your team of customer service technicians did a wonderful job and I have been coming back to your shop ever since."
They took it for a test drive, spent another hour with the car and advised that the ONLY problem is the lack of the transmission fluid that will cost us under $100. You are our ONLY transmission place!
Eleonora Q. of Timonium Maryland
"We appreciate your honesty and professionalism!! We used your transmission repair services and had a great experience! This is the story: first we went to another, closer shop, and about 30 minutes later they came up with a $2,500 estimate. The car was fairly new, so we had a hard time to believe that a transmission rebuild was needed. Thus, we took it to Jim Jennings Transmissions in Essex. They took it for a test drive, spent another hour with the car and advised that the ONLY problem is the lack of the transmission fluid that will cost us under $100. You are our ONLY transmission place!"
I would be happy to recommend your transmission repair shop to everyone! Thanks again!
Bel Air Maryland
Mary Wyatt of Bel Air Maryland
"Thank you all so much for such wonderful service. My husband was away for work and you guys picked my car up for me on a Sunday because I was afraid to drive it with the transmission problem. You got the job done in the amount of time you told me and explained everything that was done in a manner that I could understand. I am so thankful for my brother and sister in law at T.J.'s Auto Body for recommending you guys to me! I would be happy to recommend your transmission repair shop to everyone! Thanks again!"
I will not hesitate to have my car repaired at Jim Jennings Transmissions.
Dominic D'Apice of Odenton Maryland
"I recently had a few questions about my transmission and my extended warranty. Jim Jennings Transmissions in Baltimore took the time to answer every question with a lot of detail. There is no doubt in my opinion they truthfully care about their customers. If I need a transmission repair or rebuild I will not hesitate to have my car repaired at Jim Jennings Transmissions."
Again, thank you for your great service and we want you to know that it doesn't go unnoticed.
Paul Mahoney of Towson Maryland
"Thank you for the courtesies you and your people extended to us recently regarding our 95 Buick Roadmaster Wagon. A special thanks to the two of your transmission technicians, JC and Dexter, who actually walked me through our transmission problem. As in the past Jim Jennings Transmissions has again proved to be the most knowledgeable transmission experts we have ever dealt with! Your excellence and leadership has given us the peace of mind in dealing with a competent local company. As a company ourselves, with eight vehicles on the road, it is a must to keep our vehicles in top condition. We believe today that you shouldn't be in business only for the money and that the best in anything seldom goes bankrupt. Again, thank you for your great service and we want you to know that it doesn't go unnoticed."