4 Wheel & All Wheel Drive FAQ4 Wheel & All Wheel Drive
I will definitely be taking my car back there for check-ups and any future repairs. THEY ARE THE BEST!! Thank You Jim Jennings
Ron Rubenstein of Rosedale Maryland
"I got the recommendation to contact Jim Jennings Transmissions to look at my transmission repair problem from my son-in-law. I am so glad I did. The service was outstanding and they treated my vehicle as if it were their own. They did a full transmission computer diagnosis and found the issues and contacted me to explain everything that needed to be done. They didn't pull any punches and were up front and honest about everything. All transmission repairs were discussed along with the cost and importance of each. I had them go ahead with the repair and the results were outstanding. Not only does the vehicle run likes its brand new they were right on the nose with the cost. No hidden fees, no extras. I will recommend Jim Jennings Transmissions in Baltimore to anyone I know that is in need of transmission service and I will definitely be taking my car back there for check-ups and any future repairs. THEY ARE THE BEST!! Thank You Jim Jennings"
I would recommend Jim Jennings Transmission to anyone who wants GOOD QUALITY TRANSMISSION SERVICE!!! Thank You Very Much.
Marlene of Essex Maryland
"Jim Jennings Transmissions is the best place in Baltimore to have your vehicle's transmission repaired. The customer service from their team of transmission technicians there is far better than I received in a very long time. The quick and speedy service is excellent!!! I would recommend Jim Jennings Transmission to anyone who wants GOOD QUALITY TRANSMISSION SERVICE!!! Thank You Very Much."
Gary Jennings and the Jennings Group was a bright spot in an otherwise dark week for my family.
Helena Darnell of Baltimore Maryland
"Gary Jennings and the Jennings Group was a bright spot in an otherwise dark week for my family. My son, a college student, purchased a used Jeep several months ago. Since purchasing, he has had several repairs made. On Monday, he called me saying that while on the beltway, the Jeep starting to decelerate and then he heard a racing sound in the engine. It was suggested, he now had a transmission problem...horror!!!!. I called Gary Jennings at Jim Jennings Transmissions repair shop in a state of panic. Gary was so kind, he told my son to bring the Jeep over. Gary, personally drove in the Jeep with my son, and after a couple test drives, determined it not to be a transmission issue. The Jeep did need some minor repairs and they were made in a timely manner, despite the lot being crowded with cars. I would recommend Jim Jennings Transmissions in Baltimore to anyone who wanted fair, honest and timely repairs."
To say that they were honest, kind, and fair does not say enough.
Aaron B. of Baltimore Maryland
"I took my car to Jim Jennings Transmissions in Essex with what I believed to be a transmission problem. JC took my car out for a road test and came back to talk with me about what he found. He said that he did not believe that it was a transmission problem and took another 20 minutes with me to do a computer diagnosis of the problem. He then tried to help me find a convenient and trustworthy mechanic who could fix the problem. They sent me out with kinds words and no charge. To say that they were honest, kind, and fair does not say enough. When I do finally have a transmission problem, I know exactly where I'll take my car."
I will most certainly return to Jim Jennings Transmissions, as well as recommend them for their quality of work and compassion for their customers and their rides. Thank you all!
Chris T of Pasadena Maryland
"I had been trying to track down and resolve a drive line vibration in my 2002 Ford F-150 for about 3 years. I've taken my truck to many repair shops, all of which half-way listened to my theory of what might be the problem, and proceeded to throw parts at it (new shocks, new tires, wheel bearings, front end suspension work, etc) or blame the vibration issue on my modified suspension (6" lift kit). I have owned this truck since it was brand new and am rather meticulous about its maintenance and care. You really would have to see the truck to understand just how meticulous (she's real clean). Just when I was about to give up hope that I could have this drive line vibration issue resolved, a family member of mine recommended I give Jim Jennings Transmissions a call. I called and spoke with J.C. and could immediately sense he was a very knowledgeable transmission technician and actually listened to my theory of what might be the issue, as well as what all previously has been done to the truck in attempt to resolve it. I dropped my truck off in early February to have it looked at and ultimately picked it back up in early March. During its one month stay, my aluminum drive shaft was removed and balanced, as well as a complete rebuild of my rear axles and differential rebuild. To most people 1 month would seem like a long time to complete the work mentioned. But what they don't realize is the amount of effort Jim Jennings Transmission put in to investigate the problem, as well as any small change to the truck would follow with a call to me to come and test drive it to see if I noticed improvement. They would also make sure I was happy with the service and if I wanted to continue investigating. Between the drive shaft and rear axle work, I am now very pleased with how my truck runs. It's been a month since I picked it up and I'm driving down the highway with a smile now that the vibration issues are finally gone. As stated earlier, I've had this truck since it was brand new. We've been together a long time. I hope to have many more years and miles with this truck and if when I need any work that would require the level of attention to detail that this truck deserves, I will most certainly return to Jim Jennings Transmissions, as well as recommend them for their quality of work and compassion for their customers and their rides. Thank you all!"
Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC.
Bill Mciimail of Baltimore Maryland
"I want to thank Jim Jennings Transmissions in Essex for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing. By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again. This professional courtesy from Jim Jennings Transmissions was above and beyond what I normally have come to expect. Many mechanics would have echoed: You don't have a transmission problem but I don't know what it is so come get your car. Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC."
Stellar service, I was treated as if I were the only customer.
Gwyn Oak Maryland
Antwon Boyette of Gwyn Oak Maryland
"Stellar service, I was treated as if I were the only customer. Performed a thorough inspection of the transmission to verify damage verses offering to replace it like other shops would have. Great customer service!"
Again, thank you for your great service and we want you to know that it doesn't go unnoticed.
Paul Mahoney of Towson Maryland
"Thank you for the courtesies you and your people extended to us recently regarding our 95 Buick Roadmaster Wagon. A special thanks to the two of your transmission technicians, JC and Dexter, who actually walked me through our transmission problem. As in the past Jim Jennings Transmissions has again proved to be the most knowledgeable transmission experts we have ever dealt with! Your excellence and leadership has given us the peace of mind in dealing with a competent local company. As a company ourselves, with eight vehicles on the road, it is a must to keep our vehicles in top condition. We believe today that you shouldn't be in business only for the money and that the best in anything seldom goes bankrupt. Again, thank you for your great service and we want you to know that it doesn't go unnoticed."
All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs.
Middle River Maryland
Jay Carpenter of Middle River Maryland
"We took our Hyundai in for transmission repair, needed a transmission replacement and we shopped for the most reliable transmission shop we could find. After researching the internet, and reviewing the great customer comments, as well as an A rating from the BBB we decided to have our work done at Jim Jennings Transmission in Baltimore. The owner, Gary, was extremely helpful and even had shown us parts and what they had to replace. All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs."
Their staff is great and very pleasant to work with. I want to give a special THANK YOU to Ray who orchestrated everything in getting my truck fixed and back to me. Thank you all for everything.
William Marye of Baltimore Maryland
"Recently, my little red pickup trucks manual transmission decided to abandon me in Towson, MD. I called but my usual mechanic and told him what had happened and he told me that he refers all his transmission work to Jim Jennings so I gave Jim Jennings a call and explained to them what happened. We discussed what what parts were affected and he was actually able to give me a price right over the phone. I am familiar with what id involved and the price that he gave me was very reasonable. I also explained to them that I was being shipped out in a few days and just how important it was for me to get my truck back quickly. They came and got my truck and it it fixed and back to me one day earlier than they thought. Their staff is great and very pleasant to work with. I want to give a special THANK YOU to Ray who orchestrated everything in getting my truck fixed and back to me. Thank you all for everything."