Jim Jennings Transmissions understands how important our customers' peace of mind is to them. This is why our ATRA automatic transmission repair shop - proudly serving the greater Baltimore area - stands behind the quality of the work our professionally trained staff offers to each and every one of our customers who choose us to work on their automatic transmission. As an ATRA transmission shop serving the greater Baltimore area, Jim Jennings Transmissions is able to offer our customers the ATRA Golden Rule Warranty! The Golden Rule Warranty is a nationwide warranty protection plan issued and serviced only by authorized ATRA members in good standing with ATRA - transmission repair shops like Jim Jennings Transmissions! ATRA is the largest network of automatic transmission repair shops in the world, making the Golden Rule warranty the most widely accepted warranty of any chain or franchise!
Jim Jennings Transmissions601 Eastern Ave., Essex, MD
410 686 6700 Schedule Estimates Hours
Mon. - Fri. 7:30 AM to 5:30 PM
I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous.
Bob Melanson of Baltimore Maryland
"I want to take a moment and thank you for your excellent customer service. In this day and age when we don't know whom we can trust, it is refreshing to find a transmission repair shop such as yours that exemplifies honesty and integrity along with expert service. As a business owner, I need to meet with multiple clients daily and the nature of my consignment business requires me to travel to their homes to evaluate the items they wish to sell/consign. I dropped off my vehicle fully expecting to hear that I would need to have a transmission replacement or at the very least be required to pay a large sum of money to have a transmission repair. After a road test and a transmission computer diagnosis check of my vehicle, your service team technician told me that all I needed was a simple external sensor and that my car would be ready by noon for less than $200. I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous."
extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future.
Kendall Manges of Parkville Maryland
"My check engine light had come on and after having the diagnostics run, I was informed of the codes and notified by a local mechanic that the errors looked to be more "technical issues" than mechanical. I unfortunately had first taken my car to AAMCO who wanted to completely take apart my transmission and do a transmission rebuild, which was going to cost me at minimum, $2300. However, I wanted to a second opinion, and was referred to Jim Jennings Transmissions in Baltimore by 2 other local mechanics. I was EXTREMELY happy I was able to take my car to them, because they indicated there was nothing mechanically wrong, and all they had to do was do a computer reflash. The whole deal was completed in less than 24 hours, and my bill was about $400. Jim Jennings' customer service was wonderful (as they rushed to complete the work so that I didn't have to pay an additional day for my rental car) and also gave me extremely honest information, and saved me a TON of money! I have already spread their name around to several friends, and will continue to do so in the future."
We can't begin to say enough good things about the EXCEPTIONAL customer service we received from JC! It's so nice to know there are businesses with integrity that truly care about their customers!
TJ Brooks of Catonsville Maryland
"In December 2007, we had to have the transmission and ECM replaced in my 2001 Toyota RAV 4. We struggled with whether to incur the $5,1000 expense that we had not budgeted for or to just scrap the car and buy a new one. To make a long story short we went ahead and had the transmission and ECM replaced. Fast forward 3 years. The RAV 4 has been running just fine and out of the blue we get a call from JC at Jim Jennings Transmissions. JC told us that he had learned, through an online forum, that there was a possible transmission warranty enhancement available through Toyota to cover the replacement of the ECM and transmission on our model year RAV 4. JC suggested we contact Toyota for more information. We did just that and on Friday we received a reimbursement check from Toyota in the amount of $5,147. JC most certainly did not have to notify us about the extended warranty (Toyota should have done that!). JC stood to gain nothing...but our eternal gratitude...for making that phone call. We can't begin to say enough good things about the EXCEPTIONAL customer service we received from JC! It's so nice to know there are businesses with integrity that truly care about their customers!"
The entire team of technicians at Jim Jennings Transmissions in Baltimore treated us like family!
Daytona Beach Florida
Arlon King of Daytona Beach Florida
"Thanks for doing such a professional and timely job on our transmission replacement. The entire team of technicians at Jim Jennings Transmissions in Baltimore treated us like family!"
I will definitely be taking my car back there for check-ups and any future repairs. THEY ARE THE BEST!! Thank You Jim Jennings
Ron Rubenstein of Rosedale Maryland
"I got the recommendation to contact Jim Jennings Transmissions to look at my transmission repair problem from my son-in-law. I am so glad I did. The service was outstanding and they treated my vehicle as if it were their own. They did a full transmission computer diagnosis and found the issues and contacted me to explain everything that needed to be done. They didn't pull any punches and were up front and honest about everything. All transmission repairs were discussed along with the cost and importance of each. I had them go ahead with the repair and the results were outstanding. Not only does the vehicle run likes its brand new they were right on the nose with the cost. No hidden fees, no extras. I will recommend Jim Jennings Transmissions in Baltimore to anyone I know that is in need of transmission service and I will definitely be taking my car back there for check-ups and any future repairs. THEY ARE THE BEST!! Thank You Jim Jennings"
I think they are the most honest and effective transmission people in all of Maryland.
middle River Maryland
Louis Workmeister of middle River Maryland
"I received quotes of up to $4000 to replace my transmission from other repair shops. All of the quotes stated that the transmission could not be repaired that it had to be replaced. Jim Jennings repaired my transmission for $703.00 Dollars. Not only that but they took before and after pictures explaining to me exactly what the transmission problem was. I think they are the most honest and effective transmission people in all of Maryland."
If you are in need of Transmission work I highly recommend this company and Ask for Ray for he was my service adviser and is a very courteous and compassionate gentleman. Thank you and your team for repairing my Jeep Liberty.
Betty Borgese of Essex Maryland
"I would like to thank Jim Jennings for repairing my Jeep Liberty in a very timely manner, Also for a very fair and competitive price. If you are in need of Transmission work I highly recommend this company and Ask for Ray for he was my service adviser and is a very courteous and compassionate gentleman. Thank you and your team for repairing my Jeep Liberty. "
These guys are honest and trustworthy as the day is long! Thank you men!!
Perry Hall Maryland
Mike of Perry Hall Maryland
"Your team of well-trained transmission technicians really devoted some time and attention to determining the root cause of the noise coming from my transmission. I could tell they genuinely cared using computer diagnosis and then resolving the problem. These guys are honest and trustworthy as the day is long! Thank you men!!"
Hands down Jim Jennings is the best transmission repair shop in Baltimore!
Ms. Carrington of Essex Maryland
"I put a lot of effort into searching for a safe vehicle to transport my family. So when the core of my vehicle needed transmission repair, I sought out true experts to not only get me back on the road, but keep me there for the long run. The team of transmission specialists at Jim Jennings Transmissions were not only skillful professionals, but welcoming, which made me comfortable with the price of my quality service. It was a justified trade-off. Hands down Jim Jennings is the best transmission repair shop in Baltimore!"
I always come back to Jim Jennings for the best transmission service in Baltimore!
Ocean City Maryland
Frank Lopez of Ocean City Maryland
"Thanks for the great professional service I always receive. If I deal with Gary, Dex or JC, my 1994 Ford Ranger and I have been treated with the utmost respect. I have been to JJ for routine transmission repair service before and after you did a transmission rebuilt for me. After moving to Ocean City, Md. and 320,000 miles on my Ranger, I always come back to Jim Jennings for the best transmission service in Baltimore!"