Jim Jennings Towing Details
We have three local towing companies that take care of our customers. If you have a problem with your car or truck during the day (Monday-Friday) simply call us at 410 686-6700 and we will make all the arrangements. If you are stranded after hours or on the weekend, simply call either of the following three tow companies and they will handle the arrangements and insure your vehicle gets to our shop safely.
- FMR Towing 410-238-2215
- Redstar Towing 410-360-2077
- Tim's Towing 410-248-9029
The cost of the tow will be placed on our account with the tow company you chose so you won't need to pay them directly. A portion of the cost may be paid by Jim Jennings Transmissions depending on the circumstances. A general rule is..... should your car or truck require serious work, we will pick up the first five miles of the tow.
In the situation where you are making the arrangements with AAA or another tow company, tell them to lock your vehicle on our lot, and using our "night drop envelope", have them identify the key and place it in our key drop in the first overhead door next to the office.
Jim Jennings Transmissions601 Eastern Ave., Essex, MD
410 686 6700 Schedule Estimates Hours
Mon. - Fri. 7:30 AM to 5:30 PM
I am truly lucky that I drove by Jim Jennings at that time I highly recommend that you see them asap. We appreciate your honesty and professionalism!!
Douglas Bouns of Essex Maryland
"When I had a transmission problem and I didn't know who to turn to so as I was driving down the street I found Jim Jennings Transmissions and gave them a call not knowing all the great years as a transmissions repair shop they had and commitment to greatness they have. I am truly lucky that I drove by Jim Jennings at that time I highly recommend that you see them asap. We appreciate your honesty and professionalism!! We used your services and had a great experience!"
I can't say enough about how I was treated at Jennings, especially in view of the fact that I did not have the original repair done at their shop. It is a very professionally run operation.
James of Towson Maryland
"My car was having an intermittent transmission problem. The transmission was overhauled by an ATRA member on the Eastern Shore almost 2 years previously. As I was still under warranty, I took the car to Jennings because it is also a member. Gary took a ride with me and readily diagnosed the transmission problem. Jennings contacted the original shop on my behalf and explained the problem. That shop agreed it was a warranty issue and had the car towed in for what turned out to be a complete transmission rebuild -- at no charge. I am convinced that Jim Jennings Transmissions involvement was instrumental in the car being fixed under warranty. I can't say enough about how I was treated at Jennings, especially in view of the fact that I did not have the original repair done at their shop. It is a very professionally run operation."
After going to 3 different shops and getting 3 different results and not being pleased with their services I went to Jim Jennings Transmissions in Baltimore.
Howard Keener of Edgemere Maryland
"After going to 3 different shops and getting 3 different results and not being pleased with their services I went to Jim Jennings Transmissions in Baltimore. They actually manually checked out the transmission part I knew was worn, that the others didn't bother to do. They explained exactly what was happening very clearly, which I kinda of thought. They showed me then and there they were an honest shop and I continued to go along with everything that they said was needed. It was a lot of major transmission rebuild work and now the truck runs like new."
All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs.
Middle River Maryland
Jay Carpenter of Middle River Maryland
"We took our Hyundai in for transmission repair, needed a transmission replacement and we shopped for the most reliable transmission shop we could find. After researching the internet, and reviewing the great customer comments, as well as an A rating from the BBB we decided to have our work done at Jim Jennings Transmission in Baltimore. The owner, Gary, was extremely helpful and even had shown us parts and what they had to replace. All the transmission team were very courteous. I would recommend Jim Jennings for all your transmission repairs."
I would definitely do business with them again - they are trustworthy, reliable and communicate every step of the way! I was totally impressed!
Denni Arrup of Parkville Maryland
"When Hollenshades told me that the transmission computer relay was bad on my 2001 Chrysler PT Cruiser that my daughter uses for college, I was concerned about her safety. Jim Jennings Transmissions was recommended to me to diagnose and repair my vehicles transmission. When I arrived there, all my fears disappeared with their friendly and helpful attitudes. They allowed me to drop the vehicle off early because of my work schedule and called me frequently to keep me updated. After testing, it was found it was a relay problem. The car was even finished 2 days early! I would definitely do business with them again - they are trustworthy, reliable and communicate every step of the way! I was totally impressed! One thankful and appreciative customer, Denni"
Their striving for honest, quality work truly showed with my experience on the phone and at the repair shop. I would strongly recommend Jim Jennings Transmissions to anyone else seeking transmission repair.
Perry Hall Maryland
Collin Edwards of Perry Hall Maryland
"While having trouble with my transmission (5R55S), I was reading online about how positive the reviews are with Jim Jennings Transmissions in Essex. I decided to take my car in and John Chalk (JC) checked it out on a test run. I was told I needed either a transmission replacement or transmission rebuild done. I chose to get the rebuild done. After the service was completed, I immediately noticed that all the troublesome problems I had before were now gone. My experience with Jim Jennings Transmissions and their team of well-trained transmission technicians from start to finish was nothing short of excellent. I would give Jim Jennings Transmissions an A for their service, quality of work, and their amazing amount of knowledge and expertise on transmissions. I was talked to as though I was part of their family. Their striving for honest, quality work truly showed with my experience on the phone and at the repair shop. I would strongly recommend Jim Jennings Transmissions to anyone else seeking transmission repair."
Hands down Jim Jennings is the best transmission repair shop in Baltimore!
Ms. Carrington of Essex Maryland
"I put a lot of effort into searching for a safe vehicle to transport my family. So when the core of my vehicle needed transmission repair, I sought out true experts to not only get me back on the road, but keep me there for the long run. The team of transmission specialists at Jim Jennings Transmissions were not only skillful professionals, but welcoming, which made me comfortable with the price of my quality service. It was a justified trade-off. Hands down Jim Jennings is the best transmission repair shop in Baltimore!"
They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate.
Eugene Sobul of Essex Maryland
"When our Honda Civic was having transmissions problems, we researched many different locations in the area. We were discussing our search with our neighbor and she referred us to Jim Jennings Transmissions. She told us that they were a reliable company and they have been in business for many years. We read numerous reviews about them, from several websites, and the impression we gathered was Jim Jennings was a trustworthy transmission shop. We took our Civic in and we received friendly, honest, and knowledgeable customer service. They did an excellent job identifying and repairing our transmission problem; the repair was done quickly; and we were charged a reasonable rate. We will definitely bring our vehicles to Jim Jennings in the future, and we highly recommend their team to anyone who is looking for a dependable company."
I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous.
Bob Melanson of Baltimore Maryland
"I want to take a moment and thank you for your excellent customer service. In this day and age when we don't know whom we can trust, it is refreshing to find a transmission repair shop such as yours that exemplifies honesty and integrity along with expert service. As a business owner, I need to meet with multiple clients daily and the nature of my consignment business requires me to travel to their homes to evaluate the items they wish to sell/consign. I dropped off my vehicle fully expecting to hear that I would need to have a transmission replacement or at the very least be required to pay a large sum of money to have a transmission repair. After a road test and a transmission computer diagnosis check of my vehicle, your service team technician told me that all I needed was a simple external sensor and that my car would be ready by noon for less than $200. I cannot thank you enough for your outstanding customer service. I will be happy to recommend your transmission repair shop to others as fair, honest, expert and courteous."
Their staff is great and very pleasant to work with. I want to give a special THANK YOU to Ray who orchestrated everything in getting my truck fixed and back to me. Thank you all for everything.
William Marye of Baltimore Maryland
"Recently, my little red pickup trucks manual transmission decided to abandon me in Towson, MD. I called but my usual mechanic and told him what had happened and he told me that he refers all his transmission work to Jim Jennings so I gave Jim Jennings a call and explained to them what happened. We discussed what what parts were affected and he was actually able to give me a price right over the phone. I am familiar with what id involved and the price that he gave me was very reasonable. I also explained to them that I was being shipped out in a few days and just how important it was for me to get my truck back quickly. They came and got my truck and it it fixed and back to me one day earlier than they thought. Their staff is great and very pleasant to work with. I want to give a special THANK YOU to Ray who orchestrated everything in getting my truck fixed and back to me. Thank you all for everything."