Customer Testimonials
The Jim Jennings Transmissions staff of transmission service & repair technicians and management realize that our customers in Baltimore and the greater Baltimore County community are the most valued assets of our Baltimore area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Baltimore or the surrounding Baltimore County area please consider our shop for all your car or truck's driveline repair and service needs.
Ms.Carrington from Essex, MD
I put a lot of effort into searching for a safe vehicle to transport my family. So when the core of my vehicle needed repair, I sought out true experts to not only get me back on the road, but keep me there for the long run. Transmission specialists at Jim Jennings' were not only skillful professionals, but welcoming, which made me comfortable with the price of my quality service. It was a justified trade-off. Hands down, Jim Jennings offers the best service for transmissions!
Dan Kicklighter from Dundalk
Would just like to thank you all for your professional service. My truck runs great! Nice To Deal With An Honest Business!
phyllis from baltimore
jj trans is a very professional repair center. the price is right and they treat you like family. they even gave me a tour and an education lesson about transmissions.
David from Dundalk
I can't thank Jim Jennings Transmission enough. The clutch in my truck went out,and I took it to Monro on Eastern Ave and they gave me a price over $3,000.00 for clutch and transmission work that needed to be done. I was ready to dump my truck until my boss told me to take it to Jim Jennings. I paid $727.87, and I had no transmission problem. I told them going in what the other place was going to charge me. As far as I am concerned Jim Jennings could have done the same thing,but they didn't. I can't thank Jim Jennings enough. They are honest, do good work,and fast. Whatever the top star is, I would have to give it to them. It's nice to know there are still businesses that are honest. They have my business from now on. I would tell anyone to go there.
Diane from Odenton
Excellent customer service! A business I can truly trust and I will recommend to my family and friends. Thanks for all your help!
Anthony from Durham, NC
I was on my way to Philadelphia when my Pathfinder's clutch decided to go out. I spent about an hour in a gas station parking lot trying to fix it myself not knowing what the real problem was. I then turned to the phone book and saw a huge ad with their number. I called and I was truly lucky that they were there on Saturday. Gary answered and made all the arrangements to have the Pathfinder towed to there shop and he personally picked my family and I up and brought us to the airport so we can rent a car and be on our way. Then on Monday when they took apart the transmission and found out the problem, they made some adjustments to their schedule to have me done on Tuesday so I can make it back to work on Wednesday. They truly are customer service oriented and very professional. There are still some great businesses left in this world and I experienced it first hand with them.
