Customer Testimonials

The Jim Jennings Transmissions staff of transmission service & repair technicians and management realize that our customers in Baltimore and the greater Baltimore County community are the most valued assets of our Baltimore area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Baltimore or the surrounding Baltimore County area please consider our shop for all your car repair and service needs.

Dan Kicklighter from Dundalk

Would just like to thank you all for your professional service. My truck runs great! Nice To Deal With An Honest Business!


phyllis from baltimore

jj trans is a very professional repair center. the price is right and they treat you like family. they even gave me a tour and an education lesson about transmissions.


David from Dundalk

I can't thank Jim Jennings Transmission enough. The clutch in my truck went out,and I took it to Monro on Eastern Ave and they gave me a price over $3,000.00 for clutch and transmission work that needed to be done. I was ready to dump my truck until my boss told me to take it to Jim Jennings. I paid $727.87, and I had no transmission problem. I told them going in what the other place was going to charge me. As far as I am concerned Jim Jennings could have done the same thing,but they didn't. I can't thank Jim Jennings enough. They are honest, do good work,and fast. Whatever the top star is, I would have to give it to them. It's nice to know there are still businesses that are honest. They have my business from now on. I would tell anyone to go there.


Diane from Odenton

Excellent customer service! A business I can truly trust and I will recommend to my family and friends. Thanks for all your help!


Anthony from Durham, NC

I was on my way to Philadelphia when my Pathfinder's clutch decided to go out. I spent about an hour in a gas station parking lot trying to fix it myself not knowing what the real problem was. I then turned to the phone book and saw a huge ad with their number. I called and I was truly lucky that they were there on Saturday. Gary answered and made all the arrangements to have the Pathfinder towed to there shop and he personally picked my family and I up and brought us to the airport so we can rent a car and be on our way. Then on Monday when they took apart the transmission and found out the problem, they made some adjustments to their schedule to have me done on Tuesday so I can make it back to work on Wednesday. They truly are customer service oriented and very professional. There are still some great businesses left in this world and I experienced it first hand with them.


Dominic Daniel from Harford County

I want to thank Charlie Dukeman for all his help with my transmission. I had called to see if they had a part in stock which they did, but Charlie proceeded to ask what the problem was, I described the problem to him and he diagnosed my problem completely different than I had originally thought. I drove my car down to Essex from Bel Air, and he fixed my problem FREE OF CHARGE! The only thing I needed was a bushing instead of the 50 dollar transmission governor the other shop wanted to install which was incorrect. Thanks again!!
Sincerely,
Dominic Daniel


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