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The Jim Jennings Transmissions staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our Baltimore auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!

"Thanks for doing such a professional and timely job on our transmission replacement. Your whole staff treated us like family. Had a good trip to Conn., R.I. & upstate N.Y. and returned safely to Florida. Sincerely, Arlon Sylvia King "

"Dear Gary, I want to thank you for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing. By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again. This professional courtesy was above and beyond what I normally have come to expect. Many mechanics would have echoed: You don't have a transmission problem but I don't know what it is so come get your car. Your employee went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC. Thanks again, Bill McIImail "

"Dear Sir: I want to take a moment and thank you for your excellent service. In this day and age when we don?t know whom we can trust, it?s refreshing to find a repair facility such as yours that exemplifies honesty and integrity along with expert service. As a business owner, I need to meet with multiple clients daily and the nature of my consignment business requires me to travel to their homes to evaluate the items thy wish to sell/consign. I dropped off my vehicle fully expecting to hear that I would need to have my transmission replaced or at the very least be required to pay a large sum of money to have it repaired. After a road test and a computer diagnostic check of my vehicle, your service representative told me that all I needed was a simple external sensor and that my car would be ready by noon for less than $200. I cannot thank you enough for your outstanding service. I will be happy to recommend your repair shop to others as fair, honest, expert and courteous. Sincerely, Bob Melanson "

"Dear Mr. Cheney: I want to thank you and Jim Jennings for the professional way that I was treated on April 18, 2008, when you test drove my Grand Cherokee with the 42E Transmission. I had replaced the govenor pressure solenoid, the pressure transducer solenoid and the overdrive torque converter clutch solenoid. You said that it had a delay in shifting at slow speeds, but shifted good at high speeds. After your serviceman adjusted the shift cable, it shifted perfectly at all speeds. You are hardly aware of it shifting. You were patient with me and sat in the waiting room and talked with me man to man and explained exactly how the 42E operated. I have worked on my vehicles and dealt with many servicemen for over fifty years and have never experienced such excellent expert service with any company. I am a Deacon and on the Board of Managers at the 7,500 member New Psalmist Baptist Church in Baltimore. I printed your web page and posted it on our bulletin board at church and as we travel from church to church with our Bishop, I will be a moving adverisement for Jim Jennings. Thank you again for your professionalism. I will keep you and your family and Jim Jennings in my prayers. In his service, Deacon Robert C. McCoy"

"Thanks for the great professional service I always receive. If I deal with Gary, Dex or JC, my 1994 Ford Ranger and I have been treated with the utmost respect. I have been to JJ for routine transmission service before and after you rebuilt my transmission. After moving to Ocean City, Md. and 320,000 miles on my Ranger, I always come back to Jim Jennings Transmissions for service. Thanks, Frank Lopez"

"Dear Gary, So many times, when we hear from a customer, it is a negative response. But I wanted to let you know that since I have been coming to Jim Jennings Transmission to have my car serviced, I have nothing but glowing words for the level of service that I have received. Service writer Dex is the perfect guy that you have at your front desk and the timely manor that my car was serviced on Friday, Jan 18th, took about an hour for my 30,000 mile check-up. I have been bringing my cars to your shop since about 1994 when I blew a transmission in Jupiter, Florida. It was repaired in Jupiter but soon after getting back to Baltimore, it, blew again. Thanks to the warranty Dex and your staff did a wonderful job and I have been coming back to your shop ever since. Thanks again, Ken Macleod"

"Thank you all so much for such wonderful service. My husband was away for work and you guys picked my car up for me on a Sunday because I was afraid to drive it with the transmission problem. You got the job done in the amount of time you told me and explained everything that was done in a manner that I could understand. I am so thankful for my brother and sister in law at T.J.'s Auto Body for recommending you guys to me ! I would be happy to recommend your shop to everyone . Thanks again !! Mary and Paul Wyatt recommend the shop to "

"I have had several older cars with transmission problems that I brought to Jim Jennings for repair/rebuild. The work was always done quickly and professionally. The transmissions out lived the cars it was in. I had a JJ do a rebuild on my daughters 1990 Camry last year. I just brought it back for it's yearly check up and as usual it runs like a swiss clock. If you ever need any transmission work done on your car and you need a professional and reliable job that you can depend on then you should look no further then Jim Jennings Transmissions. Sincerely, Paul Hollenstein/Dundalk, Maryland "