Video Gallery

Denni Arrup of Parkville Maryland

"When Hollenshades told me that the transmission computer relay was bad on my 2001 Chrysler PT Cruiser that my daughter uses for college, I was concerned about her safety. Jim Jennings Transmissions was recommended to me to diagnose and repair my vehicles transmission. When I arrived there, all my fears disappeared with their friendly and helpful attitudes. They allowed me to drop the vehicle off early because of my work schedule and called me frequently to keep me updated. After testing, it was found it was a relay problem. The car was even finished 2 days early! I would definitely do business with them again - they are trustworthy, reliable and communicate every step of the way! I was totally impressed! One thankful and appreciative customer, Denni"

Phil Blatcher of York Pennsylvania

"I didn't think it was still possible to get top notch, quality customer service anymore but, that's just what Jim Jennings Transmissions in Baltimore gives. They made me feel like I was their #1 customer. They repaired my vehicle's transmission ahead of the promised time and at a very reasonable price. My vehicle runs better then ever and all their work is under warranty. Gary and his team are the best, THANK YOU! I have been telling everyone to go to JIM JENNINGS for all their transmission repair work."

Tarsha williams of York Pennsylvania

"I was browsing through the websites when i came across jim website so i said that is not far from where my van is so I emailed them at first to see if they could help and they did they towed my van and got it up in running in a day. I will choose them again even though I live in York PA I will drive to Baltimore just to get what I need fixed they are reliable, quick, and get straight to the job. Thanks to all the workers that I talked to I no 1 was JC and the others i really appreciated your work and kindness"

Dan Kicklighter of Dundalk Maryland

"Would just like to thank you all for your professional transmission repair service. My truck runs great! It was so nice dealing with such an honest business as Jim Jennings Transmission!"

Ken Macleod of Forest Hill Maryland

"Dear Gary, So many times, when we hear from a customer, it is a negative response. But I wanted to let you know that since I have been coming to Jim Jennings Transmissions in Baltimore to have my car serviced, I have nothing but glowing words for the level of customer service that I have received! Service writer Dex is the perfect guy that you have at your front desk and the timely manor that my car was serviced on Friday, Jan 18th, took about an hour for my 30,000 mile check-up. I have been bringing my cars to your shop since about 1994 when I blew a transmission in Jupiter, Florida. It was repaired in Jupiter but soon after getting back to Baltimore, it, blew again. Thanks to the transmission warranty Dex and your team of customer service technicians did a wonderful job and I have been coming back to your shop ever since."

Frank Lopez of Ocean City Maryland

"Thanks for the great professional service I always receive. If I deal with Gary, Dex or JC, my 1994 Ford Ranger and I have been treated with the utmost respect. I have been to JJ for routine transmission repair service before and after you did a transmission rebuilt for me. After moving to Ocean City, Md. and 320,000 miles on my Ranger, I always come back to Jim Jennings for the best transmission service in Baltimore!"

Bill Mciimail of Baltimore Maryland

"I want to thank Jim Jennings Transmissions in Essex for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing. By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again. This professional courtesy from Jim Jennings Transmissions was above and beyond what I normally have come to expect. Many mechanics would have echoed: You don't have a transmission problem but I don't know what it is so come get your car. Your transmission technician went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me. The goodwill built up by your father continues to grow with employees like JC."

James of Towson Maryland

"My car was having an intermittent transmission problem. The transmission was overhauled by an ATRA member on the Eastern Shore almost 2 years previously. As I was still under warranty, I took the car to Jennings because it is also a member. Gary took a ride with me and readily diagnosed the transmission problem. Jennings contacted the original shop on my behalf and explained the problem. That shop agreed it was a warranty issue and had the car towed in for what turned out to be a complete transmission rebuild -- at no charge. I am convinced that Jim Jennings Transmissions involvement was instrumental in the car being fixed under warranty. I can't say enough about how I was treated at Jennings, especially in view of the fact that I did not have the original repair done at their shop. It is a very professionally run operation."

Jessica Esochaghi of White Marsh Maryland

"My car broke down and I was told that it was a transmission problem and the transmission repair shop I went to was suggesting that I get a rebuilt transmission for $3000! Well, I sure did not have that kind of money laying around and had almost given up, when I decided to get a second opinion from another transmission shop in Baltimore. And that is when I met the amazing team of transmission specialists at Jim Jennings! They did a thorough diagnostic and found out that my problem was not even transmission. Long story short, I ended up paying WAYYYY less and my car is running smoothly till now! By the way its been 5 months :) And I must mention the excellent customer service, they kept me informed, explained things very well and the main store owner was so down to earth and helpful. Now I do not hope to have another transmission problem, but if I do- you know who I would be going to!"

Eleonora Q. of Timonium Maryland

"We appreciate your honesty and professionalism!! We used your transmission repair services and had a great experience! This is the story: first we went to another, closer shop, and about 30 minutes later they came up with a $2,500 estimate. The car was fairly new, so we had a hard time to believe that a transmission rebuild was needed. Thus, we took it to Jim Jennings Transmissions in Essex. They took it for a test drive, spent another hour with the car and advised that the ONLY problem is the lack of the transmission fluid that will cost us under $100. You are our ONLY transmission place!"