Customer Testimonials

The Jim Jennings Transmissions staff of transmission service & repair technicians and management realize that our customers in Baltimore and the greater Baltimore County community are the most valued assets of our Baltimore area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Baltimore or the surrounding Baltimore County area please consider our shop for all your car or truck's driveline repair and service needs.

Ryan Kammer from Bel Air, MD

Thank you JC. There are guys out there that want a good build, you understand. Thank you for the time to build a good transmission, to my specs! I'll send all my work to you because you take the time that other shops don't. You know how to build a tranny to customer specs!


Tiffany from canton, maryland

JJ is the best auto repair place I have been too. I wish they did more than transmissions because I would go there for everything. They called me at 8am to let me know my car was there safe and sound and they would call and they were going to look at my car and call me back. They called me back at 10ish and said we have found a problem with in your transmission and fully explained what the problem was and gave me and estimate. At 11:30am they called me back and said the problem was fixed and my car was running great. Their prices and quality are excellent. They made me feel secure and at ease by keeping me up to date about my car. When I went to pick my car up, I was greeted by 3 of the workers and they were very friendly and made me feel at home. One guy explained to me what happened with my transmission and explained it in a mechanical way. The second guy explained it to me in a non mechanic way so I have a better understanding and even showed me the damaged part off my car in explanation. The three guys explained to me how to maintain my transmission and explained what I should ask the establishment who checks and replaces my oil so I get the best service out of them. I will refer everyone to jj. They really made me feel at ease and the quality of work was the best I ever had at any shop. thanks jj.


Meg Stratton from Towson

Thank you Gary and the whole Jim Jennings Family for your oustanding professional knowledge and customer care. Your mechanics are top notch and your waiting room is nicer than most doctor's waiting rooms!


April from Essex MD

Great people to do business with. Honest and fast estimates. Reliable service, warranties are actually vaild as stated. Very competitive prices on work. Highly recomended for your automotive needs.


Bill from Essex, Maryland

Just wanted to say how pleased I am with the service and staff at Jim Jennings Transmissions. I am a repeat customer and will continue to be a repeat customer. I recently had my 2002 Ford F350 Powerstroke Diesel's transmission, transfer case and differentials serviced at Jim Jennings. As expected, the work was great and completed on time as promised. I have another appointment in the near future to have my other vehicle serviced at Jim Jennings also. There are several transmission shops in the area, but I feel Jim Jennings has the experience I count on to do the job properly.


Stephen from Dundalk, MD

I had a reoccurring problem with my transmission CV axle seal. It was hard trying to find a reputable and honest repair shop until I was recommended by a really good friend that knew the Jennings family. I went to them, they fixed my problem, and were courteous and honest. If you don't have that friend to recommend Jim Jennings to you, then take my word for it - they offer exceptional service!!


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