Jim Jennings Transmissions - Staff

Dexter (Dex) Cheney - Transmission Specialist

Dex hails from a beautiful town in upstate New York and has been living in the Annapolis area since 1974. He has more than 33 years experience in the transmission industry and we have been honored to have him as a member of our team for 24 years. Dex has an unmatched devotion to our customers and his understanding of their problems is remarkable.

In his spare time, Dexter cultivates one of the most beautiful lawns and flower gardens in the Annapolis area. Matching his love of nature with his love of photography (he has formal training) produces some of the most beautiful pictures of flowers you will ever witness.

Dexter has been in the transmission industry since 1975 & we're proud that he has been on our team since 1985.

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Satisfied Customer

Dear Gary,

I want to thank you for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing.

By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again.

This professional courtesy was above and beyond what I normally have come to expect. Many mechanics would have echoed:

You don't have a transmission problem but I don't know what it is so come get your car.

Your employee went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me.

The goodwill built up by your father continues to grow with employees like JC.

Thanks again,

Bill McIImail

Bill McIImail
Baltimore

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