Jim Jennings Transmissions - Staff

Gary Jennings - Transmission Shop General Manager

Gary's job is simple.....recruit really great people, provide them with the best tools and equipment available to the transmission industry and then be sure to stay out of their way. Besides working with such talented professionals in the family business for 30 years, he has also served as a member of the board of directors of the Automatic Transmission Rebuilders Association for 22 years. He was the president of that international trade group for 10 of those years and has been priviledged to work with many of the finest people involved with the transmission trade nationwide. Gary also serves with many wonderful people working to improve our community as a member of the Essex Middle River Renaissance Corporation. Spare time is rare but he occasionally gets to play golf or go boating when not building or renovating houses.

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Satisfied Customer

Dear Gary,

I want to thank you for the professional service JC provided to me last week. On Monday, I called you to set up an appointment for a transmission problem. On Tuesday morning, I dropped off my car at 7:00 AM. By 8:30, JC called and told me there was no transmission issue but I clearly had an engine performance issue. He asked if I used a local mechanic. I indicated I have taken my vehicles for years to Paul Stiffler across the street. He told me "I WILL RUN IT ACROSS FOR YOU TO PAUL". Amazing.

By noontime, Paul diagnosed the problem, It needed a catalytic converter. By days end, I was back on the road. My Chevy Impala was running smoothly again.

This professional courtesy was above and beyond what I normally have come to expect. Many mechanics would have echoed:

You don't have a transmission problem but I don't know what it is so come get your car.

Your employee went the extra mile. It saved me an extra trip plus caused minimal inconvenience to me.

The goodwill built up by your father continues to grow with employees like JC.

Thanks again,

Bill McIImail

Bill McIImail
Baltimore

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