Santo is another veteran of the transmission business....18 years. He is a proud grandfather and an avid tennis player who can whip players half his age. Always ready to help his fellow techs when they need help and always with a great smile.
Read the latest customer reviews of our Baltimore auto repair shop verified by Customer Lobby.
I first heard about Jim Jennings from my Professor at Towson University. He told me about sting that the news conducted to catch dishonest transmission shops. He said that Jim Jennings was used as the control shop to verify if the trans were good or bad and to assess what the average cost of repair should be. That stuck in my mind. In 2002, I needed a transmission for my 1993 Ford Aerostar. Against my better judgement, I went somewhere else to save money. The transmission was fixed, but stopped working after two months. It was fixed under warranty, but took six months to be completed, then it broke down again 2 months after the 1 year warranty expired. Of course I was told that it was different parts that failed this time and charged and additional $500. I swore that if I ever needed transmission work again, I was going straight to Jim Jennings. When I bought my 1999 Ford Expedition with, what I thought was a bad transmission, I took it straight there. They diagnosed the problem and found out that the transmission was fine, but a sensor had can unplugged. The only cost I paid was for the tow. I truly believe some other lace would have charged thousands of dollars and I would have never been the wiser. I am confident that, had my truck needed a new transmission, Jim Jennings would have done it right the first time. Thank you Jim Jennings for your honest, efficient and courteous service!
Neil
Parkville, MD
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410 686 6700
